Customer Service Manager

Mariela Esquivel

**** *. ********* **. *******, T.X 77031 Phone: 713-***-**** E-Mail: ****************@*****.*** Experience

Solano’s Painters (part time) 02/2013 – 12/2013

• Duty was to answer phones, and to insert invoices into computer.

• Send out invoices to managers of the properties. Dominos Pizza 03/2008 – 08/2014

• Shift leader

• Making food orders, also send out paperwork at the end of the day via computer

• Answer phones and take orders

• Great customer service when dealing with customer complains

• Work with coworkers in a team

Yorkston Oakmont 09/2014-03/2015

• Management Program (sales and marketing for AT&T Uverse)

• Trained and Interviewed on behalf of the company

• Great leadership skills and managing others

• Company expanded to New York

White Label 03/2015-05/2015/

• Same Manager working with in New York

• New Marketing Companies

• Verizon Fios (Residential & Retail)

• Quill sales for Business to Business

• Interview & train on behalf of company

Education

Westbury High School Graduated in May 2010

Attended from 9th grade to 12th grade.

Fortis College Graduated in June 2012

Graduated as a Medical Assistant

2

Skills

- Bilingual

- Fast learner

- Always willing to learn something new

- Punctuality is a must

- People skills

- Use the computer (Microsoft, Excel & PowerPoint)

- Able to answer phones and greet people in a professional way

- Dress in the appropriate attire

- Able to multitasked

- Always up for new challenges

- Competitive

- Interview on behalf of company

- Train New people

- Speak to businesses owners

- Sales

- Marketing

References:

• Josue Ventura (Domino’s Manager- 832-***-****)

• Antoine Bell (Yorkston Oakmont & White Label Manager – 713-***-****)

• Wayne Brown (Coworker -346-***-****)

• Steven Quiroz (Coworker- 631-***-****)

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