Management Service

Robert P. Rascona

* ****** ****, *********, ** **538

Office 203-***-**** Cell 914-***-**** *********@*****.***

PROFILE SUMMARY

Mature, experienced, Management Professional, Telecommunications Contractor and Community Based service volunteer, currently performing safety observations and field inspections for Large Telecommunications companies in the Greater NY area.

AREAS of EXPERTISE

Project management Contract negotiation Safety Inspections

Field Operations Training & Development Community Service

Vendor Management Volunteering/Fundraising Billing & Collections

COMPUTER & TECHNICAL SKILLS

Computer/PC literate; Microsoft Office - Word, Excel, PowerPoint and Project. Knowledge of MS Outlook, Access and Publisher. Knowledge of telecommunications legacy applications; ordering, billing, provisioning and maintenance systems. Familiar with Central Office & Computer networks, outside plant facilities, Technical Field operations.

WORK EXPERIENCE

Safety Observation/Consultant, American CyberSystems, Duluth Georgia 2013 – Present

Conducted telecommunications equipment & vehicle inspections; Performed field observations & vehicle inspections of Verizon Technical field forces and equipment in the Greater New York metropolitan area.

Performed daily safety observations & Vehicle inspections on various technical field forces, in performance of their assigned work activities.

Consulted with local management and field operations staff regarding safety requirements, performance and areas of improvement.

Reported daily inspections and observations to assigned supervisor and management staff and provided recommendations for safety improvements and training.

Contractor, Consultant; Community Service volunteer 1999-2011

Owner/Operator – DRAYCO building services and maintenance co. – LLC NY, NY 2011 - 2012

Managed team of 12 employees, contracted to provide Cleaning services at 15 companies and locations in the New York Area – Westchester, Long Island and Upstate.

Performed contract negotiation, scheduling, payroll, inventory management and service agreements.

Field Technician Engineer, Bartech Technical Services, Livonia, Michigan 2006 – 2008

Managed the quality FIOS terminal inspections, for consumer/small business installations in Poughkeepsie, Newburgh and Northern Westchester territories. Identified resolution and corrective action requirements for Verizon Field Technicians.

Achieved area inspection rate targets of > 95% for every month of the program.

Completed over 7,000 field inspections and exceeded weekly & monthly performance goals of average number of inspections performed.

Robert P. Rascona

4 Valley Road, Larchmont, NY 10538

Office 203-***-**** Cell 914-***-**** *********@*****.***

WORK Experience continued:

Connecticut Lions Clubs-; Regional chairperson for District 23A 1999 – 2011

Manage and developed the growth of community programs and membership initiatives throughout the Fairfield and New Haven counties. Organized strategy and team building for each zone chairperson and leadership team, in District 23A CT Lions.

Managed the major fundraising efforts of 6 organizations in the Greater Danbury Areas.

Generated over $50,000 in new revenue for the support of various charities and vision care

Programs throughout Connecticut.

Manager, Wholesale Interconnection / Resale Contracts, Verizon, New York, NY 1999 – 2006

Managed large team of requirements specialists, billing associates, contractors and vendors. Developed business case proposals. Led IT application development, rate scheduling and revenue generation for products & services associated with network interconnection, wireless and resale billing contracts.

Exceeded Revenue Generation goal of $15M+ annually. Received Leaders in Excellence Award for the Revenue Generation Project Team in 2004.

Developed and implemented contract rating tools for successful roll-out of Wholesale Advantage programs. Generated approximately $125M annual revenue stream for Wholesale Markets.

Developed training programs for contract rating implementation and compliance metrics.

Implemented 200+ contracts annually, achieving objective of 100% completed in less than 60 days. Team received Leaders in Excellence Award in 2005 and 2006 for the Regulatory Fast Track Process and the Wholesale Advantage Marketing Programs

EDUCATION

Project Management Professional - Masters Certificate

George Washington University, Washington, D.C.

MBA; QA St. John’s University, Jamaica, NY

BS; Business Management C.W. Post College, Brookville, NY

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