To whom it may concern,
Having achieved many goals in my career of case management and advising, I am interested in expanding my professional horizons by seeking new challenges in Higher Education.
While reviewing the enclosed resume, you will find that in addition to a Bachelor of Arts degree in Psychology and having more than 14 years of hands-on office and advising expertise, one of my greatest strengths is sustaining a highly productive and efficient workplace. I achieve this by streamlining operations, implementing professional development initiatives, and establishing a good rapport with clients, students and co-workers.
As a team member of your organization, I can provide:
Efficiency, reliability, and accuracy; adeptly manage and coordinate daily activities and office workflow, ensuring timely completion of assignments.
Maturity, honesty and the ability to look at challenges as opportunities; effectively make sound judgments and decisions.
Strong organizational and leadership talents; motivate and direct individuals to maximum performance levels.
Outstanding communication abilities; interact successfully with diverse populations
My objective is to establish a time when we can meet to discuss how my experience, professionalism and enthusiasm will add value to your operation. Thank you for your consideration. I look forward to speaking with you soon.
Sincerely,
Tirzah Gordon
TIRZAH GORDON
114-57 172nd Street, Jamaica, NY 11434
Phone: 917-***-**** EMAIL: ******.*.******@*****.***
PROFESSIONAL STATEMENT: Accomplished Advisor with strong leadership abilities, motivated by achieving success and helping others in a consultative and positive environment. Seeking new challenges in a position where I can effectively utilize and expand my expertise in the field of higher education.
EDUCATION:
Temple University, Philadelphia, PA
Bachelor of Arts, Psychology Major May 2000
CAREER EXPERIENCE:
Walden University, Baltimore, MD May 2009 - Present
Enrollment Advisor:
Assess potential applicants and determine if they are qualified to apply and enroll in various degree programs including Undergraduate Human Services and the School of Nursing
Team Lead for enrollment training and mentorship
Receive and follow-up on potential students via phone, email, fax, and direct mail student inquiries relating to obtaining advanced degrees.
Evaluate student applications for admissions and assist with the enrollment process.
Prepare and maintain sales progress, conversion and related reports on a weekly basis.
Build rapport and provide guidance for students interested in obtaining an Undergraduate, Master’s and/or Doctoral degrees.
Consult with the Academic Offices to ensure an excellent student experience
Sun Life Financial, Baltimore, MD 2007 - 2009
Senior Sales Coordinator:
Responsible for coordinating the high volume acquisition workflow – quoting process, data collection, preparing proposals and sold case material packages.
Partner with sales representatives in support of the achievement of the office's revenue and persistency goals.
Recruit, train and assist new staff.
Maintain prospect lists of clients to provide leads for additional business
Has thorough product knowledge of business and sales, as well as company sales philosophy and pricing guidelines
Prepare background sales call information and research, proposals/contracts, summaries of sales activities and call follow-up.
Perform sales service support and account maintenance duties for established customers.
Assist in arranging special projects such as new systems initiatives, new product launches, and new marketing initiatives.
Manages office budget for supplies and benefit fairs.
Bankruptcy Services LLC, New York, NY 2000 - 2006
Case Manager:
Liaison between clients and creditors for claims notices, reconciling and balloting agencies retained in large chapter 11 bankruptcy cases
Coordinated the national publication of court ordered Notices and Orders
Company representative for chapter 11 court hearings (Confirmation Hearings for Plans of Reorganization and/or Liquidation)
Facilitated meetings with clients to review case projections, activities and final results
Trained and assisted new staff
Conducted staff meetings
Data entry and verification of creditor proofs of claims for filing and processing
Prepare correspondence, Affidavits of Service, service documents and reports of case activity
Set-up and coordinate noticing to creditor mailing lists of court ordered documents
Maintain daily timesheets, service lists, case calendars and case files/correspondence
COMPUTER SKILLS
Proficient in MS DOS, PeopleSoft, Banner, Oracle, Cisco CTI, Microsoft: Word, Excel, Outlook and PowerPoint, Lotus Notes, Internet, online chat and Typing 50 wpm
AWARDS & RECOGNITION
Manager’s Choice in Excellence Award (Walden University )
Catch A Rising Star – Employee Recognition Program (Sun Life Financial)
Award For Outstanding Performance – Outstanding contribution to the success of JFC Temps (JFC staffing Agency)
ACTIVITIES AND INTERESTS
Member of Delta Sigma Theta Sorority, Incorporated (1999 to Present)
Resident Assistant (Temple University, 1999-2000)
Notary Public (2002 to Present), Member of National Notary Association (2003 to Present)
Member of National Register’s Who’s Who In Executives and Professionals (2003 to Present)
References:
1.Marcus Booth
******.*****@*******.***
2.Christina Omole
*********.*****@*******.***
3.Raymond Ankrum
*******@*****.***