Customer Service Human Resources
Resume:
Benjamin Nathaniel Safara
San Bernardino County
*********@*****.***
EDUCATION . .
M.S. Industrial-Organizational Psychology
California State University, San Bernardino 3.7 GPA Pending Thesis
B.A. Psychology
San Diego State University 3.4 GPA May 2011
A.A. Liberal Arts
Antelope Valley College 3.6 GPA May 2009
EMPLOYMENT . .
Human Resources Professional Intern
County of Riverside Feb. 2015 - Present
- Support app. 100 recruiters learn new HRIS via phone call and emails
- Assist staff develop supplemental questions for recruitments
- Improve quantification of quality ranking screening level
- Standardize screening question library, data entry, records filing
(Human Resources) People Assistant Manager
Hollister Co. Sept. 2011 - Mar. 2013
-Networking with associates and social media
-Develop recruiting schedule, game plan, and field recruit
-Schedule staff and manage payroll
-Field phone calls and direct customers to appropriate resources
-Train, evaluate, and develop staff
-Interview, hire, and onboard employees
-Drive business by motivating staff
-Maintain employee records, data entry, and file paperwork
ACTIVITIES .
Leadership
President Students Promoting I-O Psychology May 2014 - May 2015
Vice President Psi Chi May 2010 - May 2011
SKILLS . .
Statistics
SPSS 3 years
Microsoft Office 6 years
HRIS
Talent acquisition Manager 5 months
PeopleSoft 18 months
PROJECTS .
Consulting Practicum
CSUSB MSIO and Related Masters Programs Comparison Apr. 2014 - June 2014
Job Analysis
CSUSB Rec Center Customer Service Representative Sept. 2013 - Dec. 2013
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