Administrative Professional/Specialist

DAPHNE LAIBHEN

**** ********* ****** * Philadelphia, PA 19149 * (215) 800~8675 * ********@*****.***

QUALIFICATIONS SUMMARY

Administrative Support Professional, self-motivated, and detailed-oriented with extensive knowledge of all office functions. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Excellent interpersonal and communication skills with a demonstrated reputation for dependability, honesty, and dedication. Proficient in multi-tasking and prioritizing responsibilities. Works well on multiple projects and meet tight deadlines. Consistently ensures high levels of customer satisfaction in a fast-paced, deadline-driven environment. Seeking to leverage knowledge and experience to support company goals; with development opportunities for advancement within and outside a growing organization.

CORE COMPETENCIES & SKILLS

Positive work ethic, Confidentiality, Problem Solving, Interpersonal Skills, Customer Service, Organizational Skills, Payroll, Filing & Records Management, Database Administration, Banner, Travel Coordination, Time Management, KRONOS, Calendaring, Data Entry, Front-Desk Reception, Appointment Management, Spreadsheets/Reports, Office Equipment Operations, Petty Cash, A/R, A/P, Purchasing Card, Supplies Management, Photocopying, Printing, Scanning, CONCUR Expense, UPS, FedEx, Facility Management, Word Processing, MS Office Suite, MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Publisher, MS Access

PROFESSIONAL EXPERIENCE

YOH, A DAY & ZIMMERMANN RECRUITING COMPANY

COMCAST CORP.

Human Resources Department Philadelphia, PA March 2015 ~ May 2015 File Clerk III

- Sort, organize and maintain office records accurately

- Ensure all new documents and paperwork are filed and logged properly in the system

- Digitize all necessary documentation and store in electronic systems

- Remove or discard outdated documents

- Maintain the record of the documents filed and removed

- I-9 Verification, Processing and Filing

- Assist with Employee Recognition Appreciation Awards & Events

- Interact daily with clients, visitors, staff, administrators, personnel, contractors and security

- Perform general office duties such as typing, operating office machines and sorting mail

- Screen and direct incoming calls

- Daily Database Management

TEMPLE UNIVERSITY

Center for Research in Human Development Philadelphia, PA May 2001 ~ February 2015

& Education (CRHDE)

Institute for Schools & Society (ISS)

College of Education/Dean's Office

Administrative Assistant

– Provided daily administrative support to the Dean of the College of Education, the Director of Budget & Finance, the Assistant Director of Finance, Administration & HR, the Assistant Manager of Finance & Accounting, Staff and Faculty members

– Acted as liaison between employees and management

– Maintained confidential personnel files, office records, and reports

– Collected supporting documentation for audit analysis activities

– Recorded incoming and outgoing payments including petty cash and invoicing

– Processed Payroll, consultant contractual agreements, requisitions and invoices

– Recorded Kronos time and attendance for Staff & Students/Edited the Time Off Calendar

– Managed schedules and calendar activities for the Budget, Finance, Administrative personnel

& work study students

– Generated reports, invoices & documents including memos, letters, spreadsheets and presentations

– Coordinated logistics for meetings, appointments, conferences, presentations, staff development workshops and other office related special events including scheduling rooms, facilities, preparing agenda, handouts, conference materials, awards, attendance list, name tags, transportation, and making sure all details are covered

– Reconciled daily/monthly reports & expenditures on an as needed basis

– Created and distributed new hire paperwork. Assisted with new staff office preparation

– Supervised work study students & graduate research assistants in the performance of their duties and/or occasionally helped with errands

– Purchased & tracked office business supply orders/Ensured common areas are properly stocked

– Acted as Front Desk Receptionist on multi-line phone system; as needed

– Prepared travel arrangements and created travel itineraries

– Set-up appointments for interviews

– Processed incoming and outgoing mail, UPS, Fed EX etc.

– Responsible for making catering arrangements and assisting with event set up and tear down

– Created Facilities Management/Work in Process forms and followed-up

– Assist staff and faculty with troubleshooting issues (ex. copy machine, fax machine)

ROBERT HALF INTERNATIONAL - OFFICE TEAM (EMPLOYMENT AGENCY) Temple University (CRHDE) Philadelphia, PA December 1999 ~ May 2001 Clerical Assistant

– Distributing mail, correspondence & materials

– Processing Personnel Payroll, invoices & paperwork

– Copying and binding proposals, contracts and manuals

– Preparing and processing deposits

– Typing memos, Faxing and Filing

Temple University Hospital Philadelphia, PA October 1999 ~ November 1999 Clerk Typist

– Provide administrative support

– Distribute reports throughout the Hospital/Offices

– Xeroxing various documents

– Faxing, filing & typing correspondence

Progress Lighting Inc. Philadelphia, PA April 1999 ~ October 1999 Shipping & Receiving Department

Data Entry Specialist

– Assist supervisor with daily reports

– Create distribution orders

– Process returned merchandise accurately

– Handle shipping receipts & putaways

– Aid in Billing UPS sales

Mobile Music Horsham, PA October 1998 ~ December 1998 Data Entry Specialist

– Various office duties and filing

– Entered complete data to contracts

Paul's Run Retirement Home Philadelphia, PA October 1998 ~ October 1998 Personal Care Secretary

– Assisted the Personal Care & Office Managers

– Handled daily clerical assignments

– Typing and Filing

Franklin Mills Mall Management Office Philadelphia, PA August 1998 ~ October 1998 Marketing Assistant Secretary

– Positioning & Organizing Mall Signs

– Prepared materials and inventory for display

– Clerical Duties (Typing, Filing)

– Mail Distribution

– Answering Phones

EDUCATION

DPT BUSINESS SCHOOL Philadelphia, PA September 1997 ~ May 1998 Business Computer Applications

Courses Included:

- Keyboarding I & II - Lotus 1-2-3 - MS Word

- Business Communications - Word Perfect - MS PowerPoint

- Business Mathematics - Database (Access) - MS Excel

- Legal & Medical Terminology - MS DOS

- Diagnostics & Troubleshooting - MS Windows

Community College of Philadelphia Philadelphia, PA January 1996 ~ April 1996

(CCP)

Liberal Arts

Borough of Manhattan Community College New York, NY September 1994 ~ January 1995

(BMCC)

Business Communications

ADDITIONAL SKILLS

Volunteering, Community Service, Girls Track Character Development Program/DHS, B&V Outreach Inc.

Contact this candidate