**** * ****** ******

Johnson City

*****

acq1oa@r.postjobfree.com

423-***-****

Jennifer Desrocher

Customer Service

I have over 10 years of experience in Customer Service and am currently looking for a full-time Customer Service job.

Experience Retail/Cashier

Krispy Kreme

June 2014

supplied customer service to customers and helps them with their orders Unified Customer Care

Advanced Call Center Technologies

June 2013 - April 2014

supplied customer service to customers on inbound calls for AT&T Unified accounts

Complete Customer Care (CCC)

Advanced Call Center Technologies

January 2012 - November 2012

supplied customer service to customers on inbound calls for AT&T Uverse Caregiver

Appalachian Christian Village

June 2011 - November 2011

caregiver on 2 floors at an assisted living facility Front End Cashier

Walgreens

December 2010 - April 2011

supplied customer service, rang up customer's items, took payment for their purchases and bagged their items

BOA Short Sales Agent

Advanced Call Center Technologies

December 1999 - April 2000

supplied customer service to inbound callers calling about foreclosure dates on property and getting other information

Cashier

Hardees

December 1995 - December 1999

supplied customer service...took customer's orders, took payment for items, trayed/bagged items

Education Business

American InterContinental

2005

General

Science Hill High School

1990 - 1994

Received GED

Professional Skills Skill: Windows

Proficiency: Advanced

Skill: Microsoft Office

Proficiency: Advanced

References

Adrian Quan-Vie: 423-***-****

Bridgette Williams: 423-***-****

Katherine Freeman: 423-***-****

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