Janiece Johns
**** ******, ***** *****, ** ***** 314-***-**** / **********@*****.***
Customer Service/ Customer Relations
Summary of Qualifications
A motivated, results-oriented professional with solid experience in customer service and customer relations. A strong self-starter with the ability to motivate/encourage/coach others when needed. A team player who is committed to continuing to grow professionally, achieves at the highest level of potential, and provides excellent results.
EDUCATION
Vashon High School 2011
PROFESSIONAL EXPERIENCE
Saint Louis Science Center (Yes Program)
Student Teacher 5/2007-8/2011
Ignite and sustain lifelong science and technology learning throughout the community
Provide educational instruction in the subject areas of Science, Technology, Engineering, Art, and Mathematics (STEAM).
Provide leadership skills that will enhance the student’s capability to deal with real world skills.
Assist in building self-confidence and personal success.
McDonalds’s
Crew Member 11/2011-2/2015
Provide superior customer service in a timely and efficient manner.
Food Preparation
Cash Handling
Cleanliness of the facility
Process customer orders via front counter and drive thru window
Stock and replenish supplies
Busch Stadium Sport Service 5/2015-present
Stand Attendant
Attempts to ensure service is prompt and courteous and meets company expectations.
Participates in set-up of stand, arranges inventory, notifies Stand Leader of any inventory deficiency or shortages
Greets guests approaching stand
Prepares and serves food and beverage items in correct proportions, following proper sanitation guidelines according to Company standards and specifications
Serves alcoholic beverages responsibly, requests identification, adhering to all unit and company alcohol service policies and procedures.
Performs clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment.
References available upon request