Customer Service Administrative Assistant

Kylie Nellum

***** ******* **. #*** *******, Tx. 77096 832-***-**** *********@*****.***

Profile

Combine patience, determination, and persistence to accomplish task at hand.

Selected Achievements/Skills

Highly proficient in MS Office

Customer Service Skills

Administrative Support Skills

Data Entry

Office Equipment

Filing

Electronic Filing

Ordering Office Supplies

Payroll

Paying office Bills

Cash handling

Outstanding organizational, interpersonal, oral and written communication skills.

Strong initiative and ability to work independently. (Keyboarding of 40+wpm).

Venipuncture

Injections

Ekg test

ICD-9 Codes

Vital Signs

Experience

03/2011 – 11/2013 Administrative Assistant, Primeway Healthcare Services, Inc.

Responsibilities include: Oversee receptionist area, including greeting visitors and responding to telephone and in-person requests for information, Keeping employee folders up to date, run criminal background checks on employees, Making sure nurses turn notes in on time checking skilled nurse notes for accuracy, obtain doctor’s signature on patient’s paperwork, make follow-up calls to doctor’s offices, maintained electronic and paper files, submit payroll to accountant, paying office bills, copying, filing and faxing.

07/2010 – 03/2011 Sales Floor Team member, Target Sales floor team member

Responsibilities include: Provided excellent customer service, restock shelves, remove merchandise that does not belong in department, zone area to make neat, respond to backup as cashier.

10/2008 – 04/2010 Cashier, Sam’s Club

Responsibilities included: providing customer service, cashiering, handling of money, pulling orders, stock merchandise on shelves.

03/2007 – 09/2008 Customer Service Rep, ACS

Responsibilities included: answered callers questions regarding their prescription drug plan, accepted payments on accounts, answered questions about the coverage of prescription medications.

06/2001 – 10/2006 Cashier, Wal-Mart

Responsibilities included: providing customer service, cashiering,

Handle money, returning items to shelves, stocking shelves, supervising other cashiers.

Computer Skills

Working knowledge of Computer Business Specialist systems such as Microsoft Office

Vista, and Windows 7. Extended programs such as Microsoft Word, Access, Excel,

PowerPoint, Word Perfect, and Outlook along with HTML Internet Email.

Education

2010

Medical Assistant Diploma

Texas School of Business

1997 High School Diploma

Joseph Moore Davidson High School

References Furnished Upon Request

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