Manager Software

Tom Delmonte

719-***-**** *********@*****.*** LinkedIn Profilehttp://www.linkedin.com/in/tomdelmonte/

http://www.linkedin.com/in/tomdelmonte/

Objective

Seasoned IT Manager with a focus on Software Testing with 20+ years experience in the field.

Have managed small and large teams, contributed to Enterprise Test solutions, all with a focus on quality that is compatible with the company's goals.

Performed most IT roles at the individual contributor and at the management level.

Specialties

●Software Testing - Software Test Management

●In-depth SDLC/SDM experience

●Project Management

●Test Automation

●White and Black box testing

●Onshore/Offshore teams

●Java Programming

Accomplishments

●Part of a core team that deployed new Software Testing Methodologies adopted across the enterprise at Progressive Insurance, initial results were a clearer understanding of the major Risk Areas in all of the SDLC phases and a trend in reduction of defects in production

●Coaching and Training of Software Test professionals with proven record of improvement in the quality of work and defect detection

●Regular presenter at Software Testers forum at Progressive Insurance

●Instituted Industry-standard Software Testing tools, processes and skills for two different platforms, with proven results in lowering number of defects and automation

Experience

2/2015 - Present T2 Systems, Indianapolis, IN

QA Manager

Website: http://www.t2systems.com/

Leading Provider of Parking Solutions

●Direct Coaching and Training of 9 Quality Analysts and Software Engineers in Test

●Established Industry-standard test processes

●Oversaw the creation of a Automation Framework using Selenium that allowed the QA team to better support Agile Methodologies being established

●Testing of Web and Mobile applications

●Helped the QA and development teams transition from Waterfall to Agile

●Close coordination with Product Management, Developers across multiple sites

●TFS, Selenium, Jira

Spotlighted Achievements - Coordinated the transition of the QA Team from Waterfall to Agile, Managed the Beta Release process with multiple sites across the US.

Established automated smoke and full regression tests to better align Software Testing with the Agile methodologies that the Engineering and Technology team adopted.

Coordinated Performance testing to validate load across several cloud solutions using Visual Studio Performance tool.

3/2007 - 11/2014 Progressive Insurance Colorado Springs, CO

QA Manager (IT Manager)

Website: http://www.progressive.com/

Auto and Home Insurance Provider

●Direct Coaching and Training of 23 Quality Analysts and Software Engineers in Test

●Core member of Testing Center of Excellence

●Responsible for the Deployment of Test Methodology for 120+ Software Testing Professionals

●Web, Mobile and standalone applications

●Agile and Waterfall projects

●HP Tools: WTP/UFT, ALM/QC

Spotlighted Achievements - Part of a core team that helped deploy new Software Testing Methodologies that were adopted across the Enterprise at Progressive Insurance, initial results were a clearer understanding of the major Risk Areas and a trend in reduction of defects - Coaching and Training of Software Test professionals with proven record of improvement in the quality of work - Regular presenter at Software Testers forum at Progressive - Part of a team that pioneered the use of FIT/Fitnesse as well as Selenium WebDriver to automated testing of APIs, WebServices, Proxy calls and other interfaces – Disaster Recovery validation/verification

11/2000 - 3/2007 Verizon Business Colorado Springs, CO

Senior Systems Analyst

Website: http://www.verizonenterprise.com/

Networking, Cloud and Mobile solutions

●Managed Production Support Team which consisted of 1 Build Engineer, 3 DBAs and 7 Software Testers, 5 of which were offshore resources.

●Instituted Software Testing processes such as Test Plans, Test Cases, Defect Management

●Created several tools that helped capture defects, manage Test Case creation and reporting, tied tools to requirements and Use Cases

●Project Manager for two key projects that were taken over to help complete in a timely fashion. MS Project used to manage resources, tasks and resource loads.

●Java Programmer for nTiered app using Swing, Oracle Databases and Hibernate persistence layer framework.

Spotlighted Achievements – Production up time with minimal emergency fixes for systems that supported US$7B of revenue - Maintained strong relationships with Enterprise Production support teams - Implemented Industry-standard test processes that created metrics on defect reduction and requirements coverage – System Administration for Build servers Running RedHat and SunOS.

6/1999 - 11/2000 FrontRange Solutions Colorado Springs, CO

SQA Manager

Website: http://www.frontrange.com/

●Hybrid IT Service and Client Management Software

●Created a Software Test team of 9 Testers that were responsible for Functional, Automated Tests and Localization of software for 3 different languages

●Strong relationship with the Customer Support team which supplemented the Testing efforts at the end of the SDLC

●Spotlighted Achievements - Implemented Industry-standard Software Testing Tools, Processes and Skills - Created a highly motivated staff that was able to mature into a significant contributor to the overall software development team. - Created systems that allowed the Development team to monitor and measure defects, requirements coverage - Implemented Test Automation processes

Incyte Genomics – Palo Alto, CA - SQA Manager, 11/1997 – 06/1999

Started the SQA group, which eventually grew to 5 SQA Engineers.

Implemented basic SQA practices such as test cases, automation, test plans, in-house training of the SQA staff.

Created web-based issue tracking and test case systems.

Responsible for the release of 4 Web-Based products and 2 Java-based products.

Windward Group – Los Altos, CA

Senior Test Engineer, 11/1994 – 11/1997

Tested QuickTime for Windows, Palm PC/Mac Software

PowerUp – San Mateo, CA

QA Analyst, 8/1992 – 11/1994

Lead tester for Calendaring and Presentation applications

Presentation Technologies

QA Analyst, 5/1990 – 8/1992

Tested FilmRecorder hardware and software

Mirus Corporation – Santa Clara, CA – 3/1988 – 5/1990

QA Analyst

Tested FilmRecorder hardware and software

Tools

HP Test Tools Suite (ALM/UFT/LoadRunner) – Selenium IDE/WebDriver – Eclipse IDE – MS SQL & Oracle PL/SQL, SoapUI

Education

●Universidade Mackenzie - Architecture, Brazil

●Colorado Tech - Project Management Certificate

●ITIL Foundation - March 2008

●PMP, January 2015

References

- Richard Cormier - 510-***-**** - Paulo Barros - 330-***-**** - Patrick Wilkie – 719-***-****

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