Customer Service Sales

BRYAN BERGER

** ********* **, ** * lwin, MO ***** C: 636-***-**** **********@*****.***

Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.

Trusted key holder

Creative problem solver

Proficient in cash management

POS systems expert

Quick learner

Strong client relations

MS Windows proficient

Exceptional communication skills

Demonstrator, 04/2015 to Current

Club Demonstration Services – 301 Highlands Blvd Drive, Manchester, MO 63011 Described product to customers and accurately explained details and care of merchandise.

Built long-term customer relationships and advised customers on purchases and promotions.

Helped drive sales goals and achieve monthly quotas. Tobacco Cashier, 01/2013 to 12/2014

Sams Club – 13455 Manchester Rd13455 Manchester Rd, St. Louis, MO 63131 Greeted customers entering the store to ascertain what each customer wanted or needed.

Earned management trust by serving as key holder, responsibly opening and closing store.

Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.

Developed reputation as an efficient service provider with high levels of accuracy. Operated a POS system to itemize and complete customer purchases. Assistant Manager, 01/2011 to 12/2013

Fannie May Confections – 13335 Manchester Rd Des Peres, MO 63131 Assisted in creating pre-season marketing plans to support department and divisional strategies.

Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.

Achieved sales goals and service performance requirements through new customer sales.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

High School Diploma: 2003

Marquette High School - 2351 Clarkson Rd, Chesterfield, MO 63017 PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

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