DOMINIQUE VILLARREAL
***** ***** *****, *******, ** 77336 H: 281-***-**** C: 832-***-**** ***.*.**********@*****.***
PROFESSIONAL SUMMARY
Dependable Operations Manager bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
SKILLS
Customer-oriented Management
Quick learner Leadership development
Organized multi-tasker Quality assurance
Friendly and helpful Customer relations
Good with numbers and math Flexible thinker
Self-motivated Effective leader
Fast learner Staff training/development
Highly observant Employee scheduling
WORK HISTORY
Manager, 04/2009 to 05/2015
Whataburger
Worked directly with management to achieve higher revenue.
Compiled financial reports pertaining to cash receipts, and profit and loss.
Created daily and weekly cash reports for supervisor.
Supervised invoice processing, purchase orders, and payment transactions.
Oversaw inventory and office supply purchases.
Managed office supplies, vendors, organization and upkeep.
Greeted numerous visitors, vendors and interview candidates.
Organized all new hire, security and temporary paperwork.
Developed and maintained key relationships with local vendors.
Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
Built guest satisfaction and enjoyment.
Assigned tasks to team, staffed projects, tracked progress and updated managers, and supervisor as
necessary.
Matched purchase orders with invoices and recorded the necessary information.
Developed positive relationships with team members, schools and the community.
Communicated with vendors regarding back order availability, future inventory and special orders.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Managed work flow to exceed quality service goals.
EDUCATION
High School Diploma:
Atascocita High School - 13300 Will Clayton Pkwy