Post Job Free

Resume

Sign in

Customer Service Project

Location:
United States
Posted:
July 31, 2015

Contact this candidate

Resume:

GARY D. OWENS

**** ****** ****** ***** ********** Village, MD 20886 H: 301-***-**** C: 301-***-**** acq0yl@r.postjobfree.com

PROFESSIONAL SUMMARY

Results-driven business development professional with active security clearance and extensive experience working within federal government contracting environments supporting banking institutions and Department of Defense (DoD) customers. Experience is showcased in various areas including: project management, budget planning and analysis, data development and maintenance as well as managing program documentation for financial institutions and program personnel.

CORE QUALIFICATIONS

Proficient in data analysis and quality control

Strong problem solving and analytical skills

Excellent client support and customer service

Contract procurement

Business development and project management

Financial planning and analysis

PROFESSIONAL DESIGNATIONS & ACCOMPLISHMENTS

ACTIVE Security Clearance

Completed SAIC University Training including Program Management I, Resources Loaded Network

Instituted procedures and trained personnel on DoD CDRL Deliverables including upload and software filing

PROFESSIONAL EXPERIENCE

By Light Professional IT Services March 2015-June 2015

Project Controller Specialist Annapolis Junction, MD

Created and maintained the program's indirect budget tracking spreadsheet; compare actuals with indirect costs forecast and review monthly with the Program Manager.

Analyzed and present financial reports, revenue variance, unbilled analysis, and accruals for determination of progress.

Tracked project costs; monitor performance against baseline; create purchase requisitions for subcontractor labor and other direct cost funding; and submit monthly financial charts/reports for government tracking.

Effectively communicate with Project Managers (PM) regarding contract documents, change orders and other contract modifications, approvals, and any additional services-related to billing.

Experience with multiple program financial models including Firm Fixed, Cost Plus, and Time Materials Contracts

Experience using MS Office: Excel-Cost Tracking/Spend Plans/Forecasting, MS Word-BOE/EAC/Contract Modification Narratives, MS Project-Scheduling, MS Outlook, and CostPoint-Deltek

Prepared final invoice package containing draft and final invoices for all billable projects, including all applicable backup for approval by the Accounting Supervisor.

Assessed and pursue opportunities for maximization of client billing; communicate with the Accounting Manager, as to your observations and actions taken.

Researched any unbilled issues to optimize the billing possibilities for the billing period

Science Applications International Corporation (SAIC) January 2014-April 2014

FOIA Analyst Falls Church, VA

Developed great relationships with various subcontractors through the coordination of close-out proposals.

Redacted required information in response to FOIA requests for the FAA UAS Integration Office.

Identified and redacted classified information such as military records, national defense or foreign policy, proprietary matters, information protected by other statutes, privileged information, Personal Identifiable Information (PII), law enforcement information, bank records, and geological and geophysical information.

Science Applications International Corporation (SAIC) April 2010 - April 2014

Project Management Analyst III Falls Church, VA

Coordinated and managed all contract procurement and government customers to ensure that all activities and requirements for proposals were met.

Analyzed all data and project deliverables to ensure adherence to all timeframe and budget requirements.

Worked cross-functionally within various departments to collect necessary data for pricing effectiveness, complete request for proposal (RFP) submissions as well as provide routine pricing proposals in response to customer requests.

Provided pricing narratives, cost volume outlines and pricing reviews for various time and materials and firm fixed price proposals.

Science Applications International Corporation (SAIC) Sept 2000 - April 2010

Project Control Specialist Falls Church, VA

Provided critical support to the Contracting Officer Representative(s) in the performance of the Defense Information Systems Network Contracting Officer Representative duties for monitoring contracts.

Analyzed deliverable schedules and with this knowledge established reported files and recorded status of Contract Data Requirement Lists, which led to quality control and accuracy.

Managed and tracked the status of inter-departmental deliverables among the Defense Information System Network Service Providers, as well as assisted Contracting Officer Representative(s) to consolidate responses to the Contracting Officer.

Reviewed monthly status reports on the progress of integrated efforts among contractors and highlighted deficiencies and as a result recommended several solutions to various assigned government agencies.

Established a file system after the analysis of current funding levels against projected expenditures by funding source.

Updated Customer Relationship Management (CRM) and Integrated Proposal System (IPS) Deliver and Train personnel on Contract Data Requirements list process as well as interfaced with product management.

Managed 30 highly detailed and complex task order activities, with an emphasis on development, analysis, and evaluation of Information Technology (IT) projects supporting the Defense Information System Network (DISN).

Monitored and tracked identified events in each individual project, and tracked the interdependencies of all schedules using Microsoft Project.

Produced management reports for personnel and contractual resources.

Developed work breakdown structures and prepared several presentations to assist in analyzing problems and the development of issue resolution recommendations.

KMX Corporation April 1995 - September 2000

Financial Analyst Bend, OR

Provided financial management support to the Department of Defense (DoD) AV-8B Joint Program Office as well as personnel with daily funding and budgeting requirements.

Updated and maintained a database (Financial Accounting Control Tracking System) which allowed the collection and detailed review of data entered into Department of Defense (DoD) Standard Tracking Accounting Report Systems (STARS).

Prepared and executed various DoD funding programs, such as MIPRs etc.

Successfully interfaced with the comptroller's office as well as developed and implemented various spend plans; prepared budget projections, briefings, and documentation to support program implementation.

Provided customer support in procurement and the task order process

EDUCATION

Bachelor of Science (BS) Degree: Business Administration

Morgan State University, Baltimore, MD



Contact this candidate