Customer Service Manager

Shamik Patel

** ******** **** *****, ******* L*A 0C7 home 905-***-**** E-mail: ************@***.***

PROFILE:

More than 28 years of experience in health care and customer service positions requiring the ability to work with patients and customers of all ages and backgrounds

Reputation as a patient and empathetic individual with a strong ability to deal with a fast-paced work environment

Knowledge of computer software, including MS Word and Internet Explorer.

EDUCATION

Bachelor of pharmacy (B.Sc.Pharm) 1974-1978

PROFESSIONAL WORK EXPERIENCE

1999-2014 Keswick Pharmacy

Designated pharmacy manager

Dispensing prescriptions

Buying, pricing, merchandising inventory

Scheduling and hiring staff

Designating responsibilities to staff

Managing inventory

Accounts receivables and accounts payable

1989-1999 Elmhurst drugs

Etobicoke, Ontario

Dispensing prescriptions

Buying, pricing, merchandising inventory

Scheduling and hiring staff

Designating responsibilities to staff

Managing inventory

Accounts receivable and accounts payable

SKILLS

First Aid skills

COMPUTER SKILLS

Microsoft Word, Microsoft excel, Kroll systems

LANGUAGES

Fluent in English, Gujarati, Hindi

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