Manager Executive Assistant
Resume:
Linda Carson
********@*******.***
Education
December 2005 Masters of Arts in Public Administration & Healthcare G.P.A. 3.5
Troy University Atlanta, GA
May 1986 Bachelors of Science in Business Administration Alcorn State University Lorman, MS
Work Experience
Benefits Analyst 2008 – Present Randstad USA Marietta, Ga
Provides research, analytical support and technical input into program design for specific business issues related to benefits.
Reviews Business Development Requirement documents and coordinates development of new/revised programs and reports with Business Integration (BI) and IT teams,
Implemented and maintained benefits records in Peoplesoft 9.0 and 8.3. Actively interface with People Soft 9.0 & 8.3 to create and modify various queries and reports .Possess a working knowledge of SQL for benefits.
Extensive knowledge of FTP file transmitting. Transferred file to vendors, retrieve files from vendor and validated files for correct data prior to system load. Troubleshoot and resolve vendor interface issues and system errors.
Lead and coordinated User Acceptance Testing (UAT) to test system functionality and worked with end users to troubleshoot possible system problems. Acted as a liaison between the BI and Benefits team to validate and obtain final signoff on projects prior to go live date.
Wrote and updates procedure documents. Gathered Business requirements for Business Requirement Documents (BRD).
Configured and tested Peoplesoft custom and or delivered leave/benefits plans. Set up table modification for new plans, eligibility rules etc.
Spearhead benefits administration for 300-800 longer term employees 1500 internal employees & over 39,000 external temporary employees
Primary manager of FMLA, Short Term & State Disability and leave plans
Ensure legal compliance with Federal & State laws & regulations (Cafeteria 125, FMLA, COBRA, ADA, FSA, DCFSA, 401K Regulations)
Main point of contact for benefits issues for Vice President, Senior and Area Vice Presidents, District Managers & Managers
Train & coach to ensure internal population understands federal & state regulations as it relates to FLMA, short term disability & ADAs.
Executive Assistant 2006 – 2008 Macy’s
Tucker, GA
Primary liaison for staff with general & assistant store managers
Connection between Macy’s store and Corporate Macy’s
Tracked sales goals for managers & purchased all HR supplies
Presented timely reports and forecasts to management
Handled problems that arose & other general office duties
Accounts Payable Specialist 2005 – 2006 Morehouse Medical Associates Atlanta, GA
Managed and processed commercial, Medicare & Medicaid Claims
Prepared reports, planned budgets and directed fiscal operations
Conducted bank reconciliations & resolved A/R
Assisted with problem solving
Practice Manager 2005 - 2005 Comprehensive Women’s Healthcare
Atlanta, GA
Manager of 2 offices with 9 employees
Liaison for patients, physicians & insurance companies
Conducted meetings & interdepartmental functions
Managed all billing operations and handled problems
Provider Inquiry Representative 2003-2004 ACS
Atlanta, GA
Managed enrollment, posted claims & other provider relations
Dealt with claim denial problems & explained reimbursement
Wrote evaluations, problem analysis and daily plans
Office Manager 2000-2003 Pediatric Ears, Nose and Throat Atlanta, GA
Managed 5 offices with over 25 employees
Coordinated staffing with offices, 3 hospitals & 1 surgery center
Liaison & director for medical staff, administrators & physicians
Conducted meetings and coordinated interdepartmental functions
Ensured efficiency & dealt with all staff & customer issues
Linda Carson
********@*******.***
References
Ms. Monica Archie Office Manager 404-***-****
Ms. Glenda Wiggins Executive Assistant 678-***-****
Ms. Bridget Maloney HR Director 770-***-****
Ms. Georgia Hibbett Executive Sales 770-***-****
Mr. John Strasky Senior Director Global Compensation and Benefits 770-***-****
Updating employee files
Recruiting, on-boarding
Employee development, training, and transactional personnel tasks
Employee relations
HRIS
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