Lance A. Gamble
*** *** ***** *** ****, Nashville, NC 27856 – 252-***-**** – acq0c3@r.postjobfree.com
Summary
CompTIA and Microsoft certified professional seeking to obtain a technical position that will allow me to utilize my previous experiences and current IT training and certifications.
Summary of Qualifications
CompTIA A+ certification, Net +
MCP, MTA (Network Fundamentals) and MCSA certifications
Excellent verbal and written communication skills and exceptional customer service skills
Ability to thrive independently or in a team environment
Project Management skills honed in the social services field
Professional Skills and Qualifications
Engineering and implementing a full Windows network in a business environment
Installing Windows XP, Vista, Windows 7, and Server 2008
Maintaining and troubleshooting Windows XP, Vista and Windows 7
Installing, maintaining, troubleshooting and uninstalling software and peripherals
Setting up Windows firewall and other third-party firewall software
Installing operating system service packs, updates, and other security patches
Setting up and maintaining anti-virus software
Implementing router and switch security techniques
Installing, maintaining and troubleshooting LAN networks
Troubleshooting network connectivity issues
Installing and maintain network hardware and software
Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers
Implemented the design, installation and administration of a Microsoft Windows 2000 network for an 8 workstation non-profit organization
Education
My Computer Career Raleigh, NC
Information Technology Training In-Progress
Certifications in progress are CompTIA Server+, Mobility+, MTA (Windows Server Fundamentals), (Security Fundamentals), (Mobility and Devices Fundamentals), MCP Windows 7 and Cisco Certified Entry Network Technician
West Liberty University West Liberty, WV
Bachelor of Science in Criminal Justice 1993
Professional Experience
PNC Bank Rocky Mount, NC Jan 2011- Apr 2015
Senior Operations Analyst
West Corporation Rocky Mount, NC Sept 2009 – Jan 2011
Customer Service Advocate
The Women's Resource Center Greensboro, NC Mar 2002 – Sept 2002
Network Administrator
The Guilford Center Greensboro, NC Feb 1995 – Nov 2002
Mental Health Practitioner