Customer Service Management

Ryan E McMillan-Maurice

**** ******* *******

Maplewood, New Jersey 07040

T: 973-***-****

**********@***.***

Objective

To obtain a position where i can grow with the company.

Experience

Target: Union NJ August 2012 - 2015 (Presentation Specialist)

Contributing to the advertising, marketing, and sales efforts of the store by designing, developing, and taking charge of the visual look of the store and its merchandise by planning and building commercial displays. Assists customers with purchasing merchandise by having full product knowledge and merchandise promotions. Exhibiting a full understanding of team work, leadership skills, management skills and has the ability to motivate others in a full functioning retail environment.

Staffmark, Seacacus, NJ Mar 2012 to August 2012 (Jogger)

Managed facility storage, shipments and products. Recorded damaged and incorrect items. Sorted and moved materials, products and supplies. Operated equipment. Coordinated warehouse operations, including storage and distribution. Loaded and unloaded materials. Cleaned and maintained equipment. Supported a safe work environment. Followed detailed and defined instructions. Assembled orders for shipment. Endured efficient production flow. Able to lift more than 75 lbs.

Wendy’s Restaurant 2011-2012

Cleaned food preparation areas, cooking surfaces, and utensils. Cooked and packaged food that were prepped to order. Gained the ability to prepare multiple orders at the same time. Maintained sanitation, health, and safety standards in work areas. Operated large-volume cooking equipment such as grills, deep-fat fryers, or griddles. Exhibited the ability to remember and follow multiple recipes and food prep protocol. Cleaned, stocked, and restocked workstations and display cases. Worked in a fast paced environment and exhibited outstanding customer service along with great team effort.

Education

Columbia High School Graduated in a Business Management Program

Skills

- Four plus years of demonstrated practical experience of working in a retail environment

- Experienced in providing auxiliary services pertaining to customers, leadership management, and cashier

duties

- Hands on experience in conducting presentational representation of store merchandise

- POS

- Adobe

-Microsoft Suite

Volunteer Activities

Former BSA Member

References available upon request

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