JONNA MAE E. ZERNA
Blk* L** UC-* A* Area G, Brgy. Citrus,
City of San Jose Del Monte, Bulacan
*********@*****.***
OBJECTIVE
To acquire the understanding of how to offer best customer service.
I want to gain knowledge on the daily operations of the company and improve my skills as well.
EDUCATIONAL BACKGROUND
Elementary
Bagong Buhay G Elementary School
Graduated
S.Y. 1999 – 2006
Secondary
San Jose del Monte National Trade School
Graduated
S.Y. 2006 – 2010
Collegiate
Bulacan State University – Sarmiento Campus (BulSU-SC)
Graduated – Bachelor of Science in Information Technology
S.Y. 2010 – 2014
SEMINARS AND TRAININGS
Laptop Repair Seminar
Advanced Web Programming Seminar
Android Programming Seminar
IT Summit
On-The-Job-Trainee at National Grid Corporation of The Philippines (NGCP)
July 4, 2014 to November 20, 2014 for 600 hours
WORK EXPERIENCE
Order Desk specialist
November 3, 2014 – Present
INFINIT-O GLOBAL
24th Floor Pacific Star Building, Sen. Gil Puyat corner Makati Avenue, Makati, 1200 Metro Manila
CERTIFICATION
Certification of being 2nd outstanding student in the class in first year high school.
Certification of being 9th outstanding student in the Chemistry class in third year high school.
ACADEMIC PROJECT/THESIS
Patients Information System With Appointment Organizer for a specific hospital
-Written in: Visual Basic 6.0 -Assignment: Programmer 1
Online Grading System with Announcement Notification Through SMS for an Academy
-Written in: HTML, CSS, JavaScript and PHP -Assignment: Programmer 1
AFFLIATION
Girl Scout of the Philippines
Alto 1 in Society of Music Enthusiasts
AWARD/RECOGNITION
Best in HRS (Third year high school)
Service Award for Society of Music Enthusiasts (College)
SKILLS ACQUIRED WHILE STUDYING
Basic knowledge in Visual Basic 6.0, Java, Perl and Turbo C++.
Creating website using Adobe Dreamweaver and/or Notepad++.
Web Technologies: HTML, CSS, JavaScript and PHP through XAMPP/WAMP.
Databases: MySQL, MS Access.
Multimedia software like Adobe Flash and Adobe Photoshop.
Content Management System (CMS): Joomla and Wordpress.
Web Hosting Control Panel Operations (cPanel)
Proficiency in Microsoft Office.
PERSONAL INFORMATION
Age : 23 y/o
Date of Birth : July 14, 1991
Gender : Female
Civil Status : ` Single
Citizenship : Filipino
CHARACTER REFERENCES
Engr. Mary Grace Hermogenes
Assistant Administrator (BulSU-SC)
Contact No. 091********