Customer Service Sales

Janice Patrick-Young

Lead Teacher

Chicago, IL

*.**********@*****.*** - 773-***-****

Use my sales, customer service, and marketing skills where I can effectively be an asset to an organization.

WORK EXPERIENCE

Teacher

Wee Read Little Leaders - Chicago, IL - May 2013 to Present Responsibilities

Class room management, creating lesson plans, scheduling parent teacher conferences, and teaching various subjects to preschoolers and kindergarteners.

Accomplishments

I have created an asmotsphere that's conducive to early childhood education learning and development. Skills Used

I have used my Spanish skills to teach the children some basic Spanish words Lead Teacher

Haymarket - 2010 to 2012

Managing classrooms, creating curriculums, supervising teachers. Overseeing other educational programs. Overseeing day to day operation when the supervision is not available. Parent teacher conferences, and creating training programs for all teaching staff. Facilitator

R.A.T.E.S - Maywood, IL - 2007 to 2009

Provider-Counseling, training clients, case management, case referrals, teaching classes, creating events, documents. Creating intervention programs, and performing job coach skills. Event coordinator-creating events

Here's The Place - 2006 to 2007

marketing products and services, selling event materials over the phone. Training sales people, hiring, firing, and interviewing.

Customer service Representative- Activating Sear credit cards Teleperformance USA - 2000 to 2005

for Sears customers, selling extended insurance, answering inquiries, data entry, transferring calls, attended in-house training, and participated in other job related training programs. EDUCATION

MBA Still Attending in Health Services

Keller Graduate School - Chicago, IL

2015 to 2015

Ass in General Studies

Malcolm X College Chicago - Chicago, IL

2012 to 2014

Master in Industrial Organizational Psychology

Capella University Minneapolis - Minneapolis, MN

2010 to 2011

Masters in Psychology

Walden University Minneapolis - Minneapolis, MN

2008 to 2010

BA in Sociology

Northeastern Illinois university - Chicago, IL

2008 to 2010

BA in Counseling

LightHouse University - Nashville, TN

2000 to 2001

ADDITIONAL INFORMATION

Qualifications: Sales, Marketing, promoting, customer service, teaching, management, and counseling. Computer Skills: Microsoft Office, Microsoft Publishing excel, spread sheets, data entry, fax machines, copy machines, setting up internet accounts, creating documents, and websites.

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