Customer Service Forklift Operator

Jorge A. Mancillas, Jr.

**** *. **** *****, *** *-B, Chicago, IL. 60608

****************@*****.*** 312-***-****

OBJECTIVE

To find a position where I can make a positive difference in the lives of others, and utilize my skills and experience in customer service and manufacturing to grow professionally, and help advance the organization’s mission and goals.

EMPLOYMENT HISTORY

Accurate Personnel Services, Chicago, IL December 2014 - March 2015

Food worker

Worked in Refrigerated areas for long periods of time.

Unpacked & load meat from containers onto conveyer belts to be trimmed and cut.

Hooked meat from containers to be processed and packaged.

Operated forklift to move heavy pallets.

Midland Truck & Auto Parts, Chicago, IL August 2013 - February 2014 Forklift Operator / Checker and Packer

Moved freight, stocked, or other materials to and from storage or production areas, and stacked cargo in locations such as transit sheds, using pallet jacks, or forklifts.

Sorted cargo before loading and unloading, and confirmed the quantity of products being shipped.

Attached identifying tags to containers or marked them with identifying information.

Read work orders or received oral instructions to determine work assignments or material or equipment needed.

Performed basic cleaning duties to maintain health and safety standards.

Galaxy Terminal, Bedford Park, IL October 2007 - October 2008

Forklift Operator

Recorded numbers of units handled or moved, using daily production sheets or work tickets.

Maintained equipment storage areas to ensure that inventory is protected.

Read work orders, packed containers, and re-packed and reported damaged containers.

Moved freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, or containers, by hand or using forklifts.

Sorted cargo before loading and unloading.

Debbie’s Customized Staffing, Chicago, IL August 2002- January 2003

Crate Service Attendant

Provided excellent customer service by answering any questions and handling their concerns.

Assisted customers by transporting crates with their products at the beginning and end of promotional shows.

Organized crate storage area to maintain accessibility and stored tools and equipments that were used for the transportation process.

VOLUNTEER

St. Mathew’s Church, Chicago, IL December 2014 – Present

Food Server at a Food Kitchen

EDUCATION & TRAINING

Central States SER, Jobs for Progress, INC., Chicago, IL June 2015

Job Readiness Training Program

Arturo Velasquez Institute West Side Tech, Chicago, IL June 2015 - Present

GED

SKILLS

Languages: Fluent in Spanish and English.

Computer: Basic understanding of internet and e-mail.

Customer Service: Great interpersonal and conflict resolution abilities.

Qualities: Ability to multi-task in a fast-pace environment, dedicated, dependable, punctual, hardworking, highly motivated, trustworthy, fast learner, and work well in teams.

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