Samantha A. Quispe Calvo

*** ** *** *** ***. ***

Hallandale, FL 33009

954-***-****

acpzum@r.postjobfree.com

SUMMARY

Results-oriented team player with extensive customer service experience. Strong verbal and written communication skills; works effectively with people at all levels and from all backgrounds. To provide service and help a facility run smoothly.

KEY QUALIFICATIONS

Very responsible, punctual and dependable employee; Strong work ethic, as well as admirable communication and interpersonal skills; Able to handle stress and solve problems in a positive manner; Experience in coordinating schedules, filing, and phone skills; Bilingual - fluent in English and Spanish; Proficient in all Microsoft programs and Quick Books (68wpm); Great ability to work independently and under pressure; Leadership abilities; Ability to follow instructions when given; Quick learner; Knowledge of staff management principles; Graduate of A.I.M (Associates in Management)

PROFESSIONAL EXPERIENCE

Commissioned Sales Professional

Bloomingdales, Aventura, FL. (December 2014 – Present)

Sales oriented environment; Achieving sales goals through credit cards; Create electronic book of private clients and following up with them; Building lasting relationships with customers; Implementing suggestive sales techniques while providing information on services and products; Provide high end customer service; Encouraging teamwork; Maintaining personal cash register and preparing shift deposits; Properly balancing cash register daily.

Sales Specialist

Victoria’s Secret Limited Brands, Aventura, FL. (March 2013 – December 2014)

Team Leader; Coach and counsel employees towards improved performance; Served as a strong point for training incoming team members; Maintain up-to-date work records; Identify and implement process improvement; Cash handling, Sales, and customer service; Order and receive merchandise and signing off invoices, Manage inventory control and storage; Maintain a safe and clean working environment; Focus on meeting sales goals monthly as an individual and team; Sales involving VS credit card.

EDUCATION

Graduate of Hallandale High School Class of 2010 in Hallandale, Florida.

Honors and Advanced Placement classes.

Associates in Management via Limited Brands.

Contact this candidate