Penelope Lopez
Columbia, MD **045
********.*******@*****.***
SUMMARY
Career minded and self-motivated administrative professional with excellent
interpersonal and organizational skills. Seeking an Office Manager / HR
position in a professional environment in which to grow and learn.
COMPUTER SKILLS
. Operating Systems: Microsoft Windows
. Productivity: Microsoft Office (Word, Excel, PowerPoint, Outlook) and
Goldmine
. Financial: (HRP, Summit, ADI time, HRIS, ADP, Eatec, Great Plains,
Enterprise eTime, HR logix, Chronotek, Concur)
EXPERIENCE
NETworks Presentations, LLC (Columbia, MD) June 2012 - November 2014
Assistant General Manager
. Manage the daily operations of the U.S. premiere productions of
Flashdance The Musical, Dirty Dancing - the classic story on stage and
We Will Rock You, non-equity Disney's Beauty and the Beast (Domestic
and International), the 2nd national tour of Billy Elliot the Musical,
Shrek the Musical, Memphis and Anything Goes
. Create and provide analysis on all financial elements of tours
including budget creation and maintenance, tracking and adjusting
income projections, weekly financial statement audits, accrual
analysis, payroll oversight, accounts payable/receivable, and royalty
distributions
. Negotiate, draft, and execute union and non-union contracts for
directors, choreographers, designers, actors, stage managers, company
managers, and all other staff members
. Identify and implement cost-saving measures which yielded an 18%
decrease in average weekly operating expenses on one tour, and which
yielded a 300% increase in final profit on another tour
. Serve as the human resources contact for over 500 traveling employees,
including multiple managers and department heads
. Consult on all marketing and press initiatives with particular regard
to dynamic pricing, aggressive ticket inventory management, and new
audience development
. Liaise with the production department on all physical production needs
Human Resources Inc. (Crofton, MD) September 2010 - May 2012
Payroll Specialist and HR Contact September 2010 -May 2012
. Managed full cycle payroll for both union and non-union employees for
over 60 clients with employees ranging from 1-500 on multiple pay
cycles.
. Process short term disability claims and payments.
. Process off-cycle payrolls for bonuses and late payments.
. Administer benefit enrollments, changes and terminations as well as
processing COBRA notifications.
. Process new hire information, promotions, transfers and terminations.
Review data to ensure information is properly recorded and contains
necessary documentation.
. Assisting all employees and clients with questions or concerns related
to payroll.
. Conducting in person orientations that consist of explanation of new
hire paper work, benefits and how to use the HRi web portal.
. Training clients on how to submit payroll via the internet.
. Packaging payroll for clients based on their preference (Fedex, US
Mail, e-mail etc).
. Process employment and unemployment verification request.
. Process tax, address and direct deposit changes.
. Creating welcome letters and benefit packages for new hires.
. Accurately storing information by linking documents and e-mails to the
employee's file.
. Running I-9 audit reports to track missing and incomplete information.
. Helped with implementing new payroll software by auditing all
information that was converted over to the new system.
Bell Nursery (Burtonsville, MD) May 2009 - August 2009 (Seasonal)
Payroll and HR assistant May 2009 - August 2009
. Managed full cycle payroll for over 1300 employees in 7 different
states.
. Processed new hires and terminated employees.
. Assistant to the HR manager.
. Responsible for setting up wage garnishments, locality taxes, all
changes made to employees regarding pay rates, status, positions,
address etc.
. Handling all unemployment claims and wage verifications.
. Providing HR assistant to all employees including and not limited to
adding and adjusting benefits.
Six Flags Theme Parks, Inc. (Largo, MD) May 1999 - March 2009
Finance / Payroll Assistant August 2008 - March 2009
. Managed full cycle payroll for over 500+ employees, and performed
other support duties for the entire maintenance staff at Six Flags of
Maryland.
. Worked as liaison with the corporate HR and finance departments.
. Provided HR assistance to all maintenance personnel including but not
limited to adding and adjusting benefits.
. Familiar with HR laws (FMLA, COBRA, ERISA, FLSA).
. Purchased all equipment necessary for the successful maintenance of
complex machinery (games, rides, etc.) for the entire Six Flags of
Maryland theme park.
. Assistant to the Director of Maintenance. Responsible for the
preparation of various reports, spreadsheets, and presentations for
upper management in a timely manner.
. Manage calendar, and prepare travel arrangements for the maintenance
director.
Finance Assistant / Credit & Collections (part-time) May 2002 - September
2002
. Managed accounts receivable for aging
. Answered and directed incoming phone calls for staff in a professional
and courteous manner.
. Quickly and efficiently maintained the organization and retrieval of
extensive electronic and paper financial records for the department.
. Handled ticket returns from park buyouts clients included large
Fortune 500 corporations
. Assisted other staff with various tasks such as typing, data entry,
copying documents and preparing documents.
Human Resource / Finance Assistant February 01 - October 2002
. Public face of the Human Resources department.
. Provided quick, friendly and helpful face to face direction and
answers for employees on a daily basis while performing necessary
office duties and answering incoming phone calls.
. Worked in a team with other HR staff to prepare weekly payroll for the
theme park.
. Responsible for various financial accounts, bank transfers and the
handling of other financial data for the park as well as the payment
of discrepancies.
. Responsible for the interviewing and hiring of additional seasonal
staff.
. Tracked fifteen plus years of labor, and ensure compliance with all
Maryland state labor laws.
. Planned, and implemented enjoyable employee functions.
. Conducted New Hire Orientation.
. Responsible for off campus recruitment.
EDUCATION
Anne Arundel Community College 2005 - 2009
ACCOMPLISHMENTS
. Highly Committed Team Member Award (Six Flags)
. Perfect in Service Award (Six Flags)
. Lifeguard of the Year (Six Flags)
. 2nd Place - Lifeguard Competition (Six Flags)
. Outstanding Performance (2002, 2003, 2004 Six Flags)
. High School Graduate - Bowie High School 2001
INTERESTS
. Performing arts, snowboarding, outdoor activities, sports, music