Quality Assurance Software

Ikem Onyekwena

PROFESSIONAL SUMMARY

Process-driven strategic thinker offering extensive experience providing customized solutions in multi-

disciplined projects for industry giants including NASA, Constellation Energy, United Space Alliance/Lockheed

M artin and Raytheon Aerospace Engineering. Exceled while working closely with business, engineering &

t echnology professionals, devising process improvements, and ensuring performance, budget, and operational

g oals are achieved. Sustained a reputation as a highly-collaborative business partner that possesses keen

i nsight in quickly understanding / interpreting diverse client needs. Motivated leader and communicator who

b uilds cohesion, trust, and project engagement across all levels of stakeholders.

Expertly presented project goals, plans, and r isk assessment to members of the United Space

A lliance and NASA senior management teams for over 10 years.

Proactively supported the United Space Alliance Management to ensure that project goals and

methodologies were aligned to company and ISO 9001 standards.

Participated in project to increase efficiency in Constellation Energy billing system to account for

m illions in unbilled customers

Established the need-dates & maturi ty for f light software products required to go into space

s tation simulations for use by NASA Flight directions and company Test & Verification personnel.

Effectively communicated NASA customer requirements, including certification and operational

requirements to United Space Alliance management.

Coordinated and continuously interfaced with 17+ geographically dispersed software providers

across the US States, Canada & Europe to ensure on t ime delivery to NASA.

Team Lead for the Data In tegration Group to acquire the f light software products from secured

PVCS servers, verify quality assurance, store and process the f light software products for use in

t he build of t raining simulation loads.

Excellent communicator; leverage technical, business and financial acumen to communicate

effectively with client executives and their respective teams.

Defined and conducted certification tests for f l ight software deliverables to ensure reliabili ty and

efficiency.

TECHNICAL SKILLS:

Programming Software Operating System

HTML Microsoft Office Suite Unix

XML Microsoft Project Linux

SQL Adobe Photoshop 6 MS Windows

C/C++ Adobe Lightroom 3

Adobe Illustrator

Adobe Dreamweaver

Sharepoint 2013

Siebel

LodeStar

HLM

P ROFESSIONAL EXPERIENCE:

CONSTELLATION ENERGY, AN EXELON COMPANY FEB 2015 - PRESENT

Business Analyst

Processed and administered quality assurance duties on unbilled commercial client t ransactions

Processed and administered quality assurance duties on modified cancel/rebill requests for

commercial clients

Subject matter expert in assessing and providing input in four phases of the system development

l ife cyle [SDLC] on multiple system updates

Participated in project to increase efficiency in company billing system

Executed end to end tests in Stage and Test environments in H L M for updates in company billing

and record systems

In terviewed several team members in multiple departments to gather data to generate test plans,

test procedures and test case scripts

Executed test scripts in test and stage environments on system updates, system enhancements and

system fixes

Identified and wrote quality system defects in H L M based on scenarios where system results were

negative or null that impacted business and/or customers

Liasion between development team, IT department and company management to resolve system

defects

Provided inputs to company ISO standard documentation

Created custom queries in Lodestar System and Siebel systems for target ‘sensitive’ or particular

customers.

MULTIPLE WEBSITES 2013- FEB 2015

Web Administrator & Content Manager

Work with developers and product teams to create an optimum user experience and to achieve

client goals

Ask questions of developers, designers, product owners, and customers to identify, clarify, and

organize system requirements into use cases

Work with developers and product teams to create an optimum user experience and to achieve

client goals

Implement designs by hand-coding HTM L and CSS

Manage website promotions, email campaigns, and marketing programs to drive t raffic and

achieve client goals.

Proactively support eCommerce, Marketing and Creative teams in the ongoing maintenance of all

website properties.

Lead day-to-day web-related projects and ongoing maintenance of website content and

f unctionality.

Administer web production schedules and ensure the timely development of web content.

Translate and post new material to HTM L and scripts.

Compile, analyze and reporting website statistics.

Support the maintainence of security processes and procedures.

Contribute to client web meetings.

Track installation of software releases, patches,and third-party utili ties with emphasis on overall

system security, efficiency and accessibility

SPACE STATION TRAINING FACILITY (SSTF) 2002-2013

UNITED SPACE ALLIANCE/LOCKHEED MARTIN

Data Integration Analyst & Software Engineer V

Managed global business and data analysis for the f light software provider serving the Space

S tation Training Facility.

Facilitated and resolved complex data issues, oversaw reconfiguration, and t roubleshot requests

between product teams, business users, and data providers for all software products aboard the

Space Station.

Spearheaded software reporting efforts, problem identification, resolution, documentation, and

configuration management for all external software products.

Identified needs, availability, and distribution for all software t raining for International Space

S tation (ISS) f l ights.

Prepared and presented weekly status and metric reports to the program management team and

N ASA customers detailing milestone changes, plans, schedules, r isks, problems, and issues.

Recognized as the subject mat ter expert for f light software components and f l ight assembly

sequence on the In ternal Space Station.

Ensured customer requirements were met by providing t imely and cost efficient solutions.

Spearheaded FSW First Look reporting, problem identification, resolution, documentation, and

configuration management for external FSW products. Establish SSTF need dates, availability

dates, distr ibution methods, and negotiation strategies for all SSTF software delivery increments

and International Space Station (ISS) f l ights.

Ut ilized test cases/scripts to certify and validate simulation loads used by f light controllers and

astronauts for t raining.

SPACE STATION TRAINING FACILITY (SSTF) 1999-2002

RAYTHEON AEROSPACE ENGINEERING

Testing & Verification Instructor

Leveraged skills in technical writ ing to generate test cases, scripts and procedures to be executed

on data-store loads & simulations.

Ut ilized test cases/scripts to certify and validate simulation loads used by f light controllers and

astronauts for t raining.

Executed User Acceptance Test (UAT) and System End to End testing on multiple SSTF t raining

load software systems.

Supported personnel working on software requirements and deliverables for f l ight simulation

loads.

E DUCATION:

MASTER OF BUSINESS ADMINISTRATION (INTERNATIONAL MARKETING), UNIVERSITY OF HOUSTON

C LEAR LAKE, TX 2004

BACHELOR OF SCIENCE IN COMPUTER INFORMATION SYSTEMS, UNIVERSITY OF HOUSTON, 2000

AREAS OF EXPERTISE:

Project Engineering Systems Engineering Data Integration Skills

Technical Business Analyst Schedule Risk Analysis System & Data Analysis

Software Development Lifecycle Technical Writing Best Practices

P olicies & Procedures R ecommendations

Global Business Delivery

Quality Assurance Workflow Documentation

Team Building & Training

Custom Software Development Project Change Management

Client Relations &

System Migrations/Integration P resentations

System UAT tests

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