Thaddeus Noralez

**** *. ********* **

Los Angeles, CA 90047

323-***-****

acpzr6@r.postjobfree.com

PROFILE

• More than 8+ years of successful experience in supply chain management as a store room worker,

customer service representative and systems support with recognized strengths is procurement

and inventory management troubleshooting.

• Very Experienced Remedy System user, with comprehensive understanding of the category, type,

indicator (CTIs)

• Excellent knowledge of Oracle PeopleSoft Finance and Supply Chain Management applications –

PeopleSoft eProcurement, Purchasing, Inventory with a solid understanding on Accounts Payable,

and General Ledger functions

• Superior knowledge of Materials Management Mainframe Systems, and Ariba eProcurement

• Customer service and support with recognized strengths in trouble-shooting, problem-solving,

and end-user system support. Able to quickly educate an end-user about a process or a step in the

process

• Experienced in researching and resolving procurement match exceptions

• Possess solid computer skills,

• Exceptional working knowledge using Microsoft Excel, Microsoft Word, Microsoft PowerPoint,

Microsoft Project(basic knowledge)

• An inspiring team player, accomplished communicator and collaborator

SYNOPSIS OF ACHIEVEMENTS

• Exceeded the threshold set for first call issue resolution

• Successfully transitioned from supporting users of mainframe systems, to learning Oracle

PeopleSoft Finance and Supply Chain modules, and supporting the same end users on the newly

implemented Oracle PeopleSoft v8.9

• Monitored the remedy tickets to understand the high frequency issues and recommend refresher

training or workshop topic to lower call volumes

Work Experience

Kaiser Permanente

Business Support Analyst II

Pasadena, CA

Feb. 2008 – Nov. 2013

Improved end user understanding and functionality by troubleshooting system issues for eProcurement

requisitions, core purchase orders, inventory or par maintenance processes.

Successfully supported the implementation of supply chain process enhancements and system upgrades.

Coordinated security provisioning for the FSCM system users ensuring that each user had the approved

SOX roles for their respective area of business based on their manager approved security system access

request.

Kaiser Permanenete

Data Entry / Intermediate Clerk Typist

Los Angeles, CA

Feb. 2005 – Feb 2008

Genereated requisitions, purchase orders, maintained purchase orders, resolved match exceptions,

processed return to inventory or vendor items, processed credit memos, closed purchase orders,

completed inventory cycle and physical count while working with receivers to reduce general ledger

overspending.

Sustained close working relationship with our business partners in Accounts Payable by troubleshooting

and reconciling purchase orders to voucher, vendor related issues, and invoice/payment problems.

Decreasing the repetition of overcharging for contracted and non contracted items and accelerating the

return of funds to all respective general ledgers.

Achieved excellent customer satisfaction supporting multiple facilities in the functions mentioned above.

This included Kaiser West L.A., Culver Marina, Inglewood and Playa Vista medical office building and

outlier clinics. Ensuring that all orders were negotiated according to contracted prices. Maximizing

department budgets for all items ordered whether contracted or non contracted.

Los Angeles Unified School District

Storeroom Worker

Los Angeles, CA

Apr. 2003 – Sept. 2003

Shipping & Receiving items for all schools in the L.A. Unified School District

Inglewood Christian School

Daycare Attendant

Inglewood, CA

Jan. 2002 – Apr. 2003

Tutoring children grades K-8 in general academic subjects the struggled in.

EDUCATION

Southwest Community College

AS Degree Computer Science 2016

Leuzinger High School

High School Diploma

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