Engineer Field Service

MINH TRAN

**** ******* **

San Jose, CA *****

Cell: 408-***-****

E-mail: *******@*****.***

OBJECTIVE:

Seeking an opportunity to utilize my technical skills as Engineering Technician to improve the

quality of the product and make customer satisfaction.

SUMMARY:

Accumulated 20 years of diverse experience in engineering and high tech production

environments which combination of strong in electro-optical-mechanical, analytical,

organizational, planning and problem solving skills. Specially in knowledge of method and

techniques for metrology capital equipment.

Dealing with hi-end technologies such as Stress, Wafer Substrate Thickness, Dual-Band

Spectrum, Laser, Single Wavelength Ellipsometry, Optics, Vis / UV / DUV / VUV Spectroscopic

Ellipsometry & Reflectometry and Critical Dimension Metrology.

WORK EXPERIENCE:

KLA-Tencor Corp. Milpitas, CA 06/00 – 03/15

Associate Test Engineer III

• Experience in metrology thin film and CD wafer measurement systems such as ASET-

F5X, SpectraFx 100/200, SpectraCD 100/200, SCD-XT/XTR, Aleris 8XXX, Spectra

Shape 8XXX, Spectra Share 9XXX, and Spectra Shape 10XXX series systems.

• Proactive management of tools to identify and improve performance; expertise in optics,

laser, image processing and motion control with worldwide service engineer.

• Diagnosing, troubleshooting, and debugging complex optical/electro/mechanical

equipment, computer systems, coupled with sophisticated software solutions.

• Respond to situations where field service engineers have failed to resolve complex

system performance problems, by providing written plans of action or hands-on

assistance at customer sites around the world such as Lead/owner and provide solutions

to complex field escalated issues.

• Support in most major semiconductor FABs such as Intel, TSMC, Samsung, Toshiba,

GlobalFoundries, Hynix, SMIC, IMFlash, IBM…

• Write technical reports to communicate issues, analysis, technical assessments, system

status, and engineering recommendations.

• Integrate, align, calibrate, test and troubleshoot of systems include handler/loader from

start up to reliability tests include prototype, beta, pilot build and debug process.

• Ensure that the established engineering design verification requirements have been met

and provide technical feedback to DEs on spec modification, software and hardware

issues.

• Take ownership of the demo tools and facilities including support demos and maintain

tools in specs.

• Train and support personnel such as technical support, installation and field service

engineers.

• Identify failures and find creative/effective solutions, while meeting schedule and quality

requirements in production.

IBM, Corp. San Jose, CA 12/97 - 06/00

Specialist Technician III

• Implement test equipment calibration, modify test equipment in new process and

methods.

• Perform engineer assignments requiring the application of diversified test engineering

practices to develop test packages for production uses.

• Support engineers to resolve line situations that impacts cycle time/yield.

• Build and debug analog/digital testers by using schematic diagrams.

Western Digital, Corp. Santa Clara, CA 05/95 - 12/97

Test Maintenance Technician II

• Perform preventive maintenance on test equipment such as setup, calibrate, repair down

time equipment, and troubleshoot hardware/software.

• Interface with DE groups to provide technical support on new products and production

issues.

• Support and maintain robots and production lines.

EDUCATION:

Cogswell Polytechnical College, Sunnyvale, CA

B.S. Degree in Electrical Engineering, 06/2002.

San Jose City College, San Jose, CA

A.S. Degree in Electronics Technology, 06/1997.

Outstanding Student Award in Electronics Technology and Applied Science, 1997.

REFERENCES: Available upon request.

Contact this candidate