Customer Service Human Resources

Susan Cabrera

407-***-****

*** ********* **** ** #***

Orange City Fl, 32763

**************@*****.***

Attributes

Exceptional Communication skills

15+ years of customer service experience

Tax credit, Conventional and Multi Phase Leasing Knowledge

Knowledgeable in renovations of properties (refinancing)

Marketing Experience

Word and Excel Knowledge

Develop specific goals and plans to prioritize, organize, and accomplish

work

Proven ability to prioritize and complete multiple tasks under tight

deadlines

Yardi and Onesite proficient

Experience

Community Manager (05/2014 -03/2015)

The Wilson Company (1717 Mason Ave, Daytona Beach Fl )

Community Director (11/2003 - 04/2014)

Concord Management LTD (2606 Maitland Center Parkway, Maitland Fl)

Manage and oversee operations, maintenance, administration, and

improvement of commercial, industrial, or residential properties

Plan, schedule, and coordinate general maintenance, major repairs, and

remodeling or construction projects for commercial or residential

properties.

Direct collection of monthly assessments, rental fees, and deposits and

payment of insurance premiums, mortgage, taxes, and incurred operating

expenses.

Inspect grounds, facilities, and equipment routinely to determine

necessity of repairs or maintenance.

Act as liaisons between on-site managers or tenants and owners

Knowledge of business and management principles involved in strategic

planning, resource allocation, human resources modeling, leadership

technique, production methods, and coordination of people and resources.

Knowledge of principles and processes for providing customer and personal

services. This includes customer needs assessment, meeting quality

standards for services, and evaluation of customer satisfaction.

Knowledge of economic and accounting principles and practices, the

financial markets, banking and the analysis and reporting of financial

data.

Knowledge of administrative and clerical procedures and systems such as

word processing, managing files and records, stenography and

transcription, designing forms, and other office procedures and

terminology.

Develop specific goals and plans to prioritize, organize projects

Providing information to supervisors, co-workers, and subordinates by

telephone, in written form, email, or in person

Schedule all appointments, meetings, conference calls, and events for

residents

Contact this candidate