Customer Service Sales

Salve M. Suedad

Address: **-* ******* **., ***** City 8000

Phone # : 090******** / 090********

Email add: ***************@*****.***

OBJECTIVE

Seeking a position where my skills and experience can be effectively

utilized for increased profitability and product sales volume by developing

a dynamic team. Self-directed and self-motivated with ability to work well

independently or as a team member. Desire a career position that will

provide a challenging opportunity to significantly contribute to a

company's efficiency, organization, growth, profitability and enthusiastic

to get a position utilizing diverse experience and exceptional

communication and customer service skills.

PERSONAL DATA

Age : 28 years

Date of Birth : December 15,1986

Gender : Female

Civil Status : Single

Height : 5'2

Citizenship : Filipino

Religion : Roman Catholic

SUMMARY OF QUALIFICATION

. Almost 8 years experience as a CASHIER/SALES

. In depth knowledge of mathematical calculations, balance and reconcile

figures

. Hands-on experience in establishing and maintaining continuing customer

relationships

. Demonstrated knowledge and understanding of organizational policies,

procedure and systems

. Able to work efficiently with other workers external parties

. Demonstrated proficiency in PC application such as MS WORD, EXCEL

and POWERPOINT and Mac applications such us PAGES, NUMBERS and

KEYNOTE.

. Good knowledge of maintaining cash register and other cash related

procedures

. Very dedicated and meticulous about work and maintain a high level of

accuracy in all transactions.

RELEVANT EXPERIENCE

CASHIER/POWER MAC CENTER, INC./DAVAO CITY

March 2014 - Present

. Responsible to attend Apple Product and Sales Training.

. Responsible for counting money in cash drawers to make sure the

correction of amount.

. Responsible for maintaining the area clean and orderly.

. Welcomed customers entering the Power Mac Center, Inc..

. Responsible for solving customer's complaints.

. Credits, refunds, receipts are issued due to the customer's

requirement.

. Responsible for answering phone calls of customer to provide all the

information regarding to products.

. Done various other duties as assigned.

. LightSpeed retail manager POS System literate.

. Responsible all back transactions.

. Prepare accurate daily reports and verify daily deposits of sales.

. Open, sort, and route incoming mail, answer correspondence, and

prepare outgoing mail

Collect, count, and disburse money, do basic bookkeeping, and complete

banking transactions and Compile, copy, sort, and file records of office.

CASHIER / SALES /OCTAGON COMPUTER SUPERSTORE/ DAVAO CITY

February 2007-January 2014

Provide customer service for and handle the payments of hundreds of

customer daily

Experienced in monetary transactions such as giving out and receiving

change

Adept at balancing transactions through checks, credit cards and register

receipts

Greeted every customer walking into the mall and directed them to proper

product sections

Assisted the customers in making their purchase decisions when asked for

Maintained the cash register and keep track of revenues from sold items

Accurately calculated all the discount offers when required

Tagged all the products with expiry date and prices

Responsible for cash balance at the end of every business day

(MYOB) retail manager POS System literate

Focused on achieving sales goals and quality performance.

Ability to understand customer mindset and needs.

Provide courteous and prompt service

Welcome customers as they enter and thank them as they leave

Assist customers in locating what they're looking for

Provide excellent after-sales service

Developed strong relationships with customers - maintained cordial

relations with existing and new customer

AJA LAW FIRM

SECRETARY AND LIAISON

June 2006-February 2007

Assemble documents and keep check on pending case

Serve as liaison between attorney's office and other agencies including

clients

Maintain client confidential by keeping client/attorney information

confidential

Enhances department reputation by accepting ownership for accomplishing

new and different request

SKILL

Good written and oral communications

Strong attention to details.

Capable of speaking in English

Good mathematical knowledge.

Multitasking skills

Skilled in providing quick customer service

CERTIFICATION

Apple Sales Training / Workshop

EDUCATION

Computer Technology

Provincial Technical Institute for Southern Mindanao

Polomolok, South Cotabato

April 2006

REFERENCES

Name : Janice Calibara

Position : Branch OIC

Company : Octagon Computer Superstore

Name : Honey Ryl Pelayo

Position : Branch Cashier

Company : Octagon Computer Superstore

Name : Dunhill Enabacan

Position : Sales /Technician

Company : Octagon Computer Superstore

Name : Jorlyn Binondo

Position : Cashier

Company : Octagon Computer Superstore

Name : Daisy Aspacio

Position : Mac expert

Company : Power Mac Center Inc.

Contact this candidate