Customer Service Manager

Resume

Ripal Nayak

*/*** ***** **

Lutwyche QLD 4030

Mobile : 046*-***-***

Email: ************@*****.**

Career objectives:

To synchronize with the objectives of the organization, which demands the best of

personal ability and provide me with ample opportunity to Use and broaden my skills

while being resourceful, Innovative and flexible dynamically works in construction

field.

Areas of Interest:

• To apply my comprehensive skills in increasing the sales of the organization

• To provide best service achieving customer satisfaction as well as organizational

goals

Professional Strengths:

• Possess effective written and verbal communication skills

• Ability to perform tasks independently as well as part of a team

• Good motivator with excellent presentation skills

• Ability to handle multiple tasks and solve customer queries efficiently

• Possess excellent customer service skills

• Goal oriented and ability to set goals as well as meet objectives

• Possess excellent monitoring and supervisory skills

• Excellent administrative and organizational skills

• Highly initiative to manage a busy workload without close supervision

Technical Proficiencies:

• Basic Fundamental, M.S. Office & Operating System

Microsoft Office Outlook – 2007

•

Experience:

Tehsil Development Officer (Gujarat, India)

April-2011– March-2015

Rural connectivity

•

Building work

•

Drawing reading

•

Site handling

•

Office work

•

C.C Road work

•

Flood Control work

•

Spotless

Customer Service Assistant

• Assist with placement of orders, refunds, or Exchanges

• Cash handling

• Compile reports on overall customer satisfaction.

• Work with customer service manager to ensure proper customer service is being

delivered.

• Follow food health and safety policies

• Some general cleaning

• Communicate with customer for serving and billing

• EFT and POS on counter service

Educational Summary:

• Diploma in Civil Engeenering (2009)

Gujarat Technical University, Gujarat, India

Reference:

Mr. Bhavin Patel

•

Franchise owner at Red Rooster, Inala

Mobile – 042*-***-***

Mr. Mehul Chaudhary

•

Site manager at broadlex services

Mobile – 043*-***-***

Contact this candidate