Technical support
Resume:
Malibiran Gary C.
Barangay rizal zone 1 Makati City
*************@*****.***
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Objective: To obtain a position where I can fully utilize my skills and
knowledge and I can gain extensive experiences to further my career.
Seminar Attended:
Pc Trouble shooting seminar
Given to Given at InfoTech Institute of arts and science
At Comembo Apex Building Makati City
On Job Training:
Philippines Long Distance Telecommunication
Month of training : 300 hours or Equivalent to 3
Months
Training Program : Computer and Network Maintenance
System
Job Expiries:
Company : PC HOME Computer retail
Job Title : Sales / Computer Technician
Year : June 28 2008 - December 23 2011
Company : iPLUS INTELLIGENT NETWORK, INC. (ePLDT)
Job Title : PC Support
Year : April 1 2012 - December 31 2013
Company : Curo Teknika Inc. (ePLDT)
(Former iPLUS INTELLIGENT NETWORK INC.
ePLDT)
Job Title : Technical Support Engineer
Year : December 31 2013 - Up to present
PC Support Responsibilities and Duties
. Configured and installed new Microsoft Operating System
. Troubleshoot and resolved desktop support issues as per SLA
. Maintained the up to date operating procedures inside the IT
department
. Basic troubleshooting and configuring of MS Outlook
. IT documentation such as hardware/software inventory
. Configuring workstation in terms of software/hardware requirements
. Maintain computer peripheral devices like printers and resolve
associated problems.
. Train end users on usage of computer hardware and software.
. Test desktop or laptop to ensure proper functioning of computer
systems before to deploy to end user.
Technical Knowledge:
. Switches, Routers Cisco configuration
. Windows servers, 2008 Active Directory
. MS Windows, MS Office suite
. Knowledge in Cisco Module 1 to 4
. Printer network & sharing
. Desktop & Laptop trouble shooting
Ability:
Can work in shifting schedule & graveyard schedule
Fast leaner
Honest
Educational Background:
Primary : Pembo Elentary School
Address : Escarlata St. Pembo Makati City
Year : 1992 to 1998
Secondary : Forth Bonifacio High School
Address : J.p rizal Extension Westrembo Makati city
Year : 1998 to 2002
Tertiary : Infotech Institute of arts and science
Address : Comembo Apex Bldg. Makati City
Course : BS Computer Science (Major in IT)
Year : 2002 to 2006
Personal Background:
Birth of Date : March 25, 1985
Birth of Place : Santa Ana Pateros
Age : 29 years old
Civil Status : Married
Dialect : Tagalog, English
Religion : Methodist
Contact this candidate