Customer Service Representative

John Vincent Magbanua Leocadio

** ******** **. ********* *.F.D.M., Quezon City

090******** / 3760498

*******@*****.*** / *********@*****.***

Objective:

. To enhance the ability to handle responsibilities in a mature manner

. To bring growth and opportunities to the company

. To gain new experiences communicating to other people

Skills:

. Proficient in working on a fast-paced demanding in work

. Has good verbal and written communication skills

. Adept in using MS Word, MS Excel and MS PowerPoint

. Proficient on taking inbound and outbound calls

. Proficient on answering/replying on email messages

Personal Information:

. Birthdate: January 17, 1989

. Birthplace: Manila, Philippines

. Age: 26

. Nationality: Filipino

. Height: 5'7"

. Weight: 85kg

. Civil Status: Single

. Languages: Filipino, English

Educational Background:

College Bachelor of Science in Physical Therapy

Manila Central University

June 2005 - October 2005

Bachelor of Science in Hotel and Restaurant

Management

Siena College of Quezon City

November 2005 - October 2010

Secondary Angelicum College of Quezon City

Sen. Mariano J. Cuenco St. cor. Biak na Bato

Brgy. Santo Domingo, Quezon City

June 2001- April 2005

Elementary Mater Carmeli School

D. Tuazon Avenue, Quezon City

June 1993 - March 2001

Medals / Awards Received:

. 2001 - Loyalty Award

(Mater Carmeli School of Quezon City)

. 2002 - "Green Archers" Cheering 3rd Place

(Angelicum College of Quezon City)

. 2002 - "Florante at Laura"3rd Place

(Angelicum College of Quezon City)

. 2003 - "Red Lynx" Cheering Champion

(Angelicum College of Quezon City)

. 2003 - "Tulain mo Aawitin ko" 2nd Place

(Angelicum College of Quezon City)

. 2003 - "Insanity" 2nd Place

. 2003 - Mural Painting 1st Place

Job Experience:

Sykes Asia Incorporated July 2011 - November 2011

Technical Support Representative (Voice Account)

Startek Business Process Outsourcing November 2011 - December 2013

Customer Service Representative (Voice) / Social Media Specialist /

Outbound collection / Tier II Technical Support (Inbound and Outbound)

Convergys Corporation - Telstra June 2014 - December 2014

Consultant (Voice)

Character Reference:

Joana De Castro

Registered Nurse at Amosup Seamen's Hospital

091********

Bea Fatima Argano Manalon

Customer Service Representative Level 3 at Ibex Global Philippines

090********

Contact this candidate