EDUCATION
MBA Business Administration - ****
Webster University, St. Louis, MO
B.S. Computer Information System- 2007
Grambling State University, Grambling, LA
Skills in brief
IT professional with experience in Planning, Analyzing, and Project
Management
Strengths include:
1. Scrum Master Certificated
1. ISTQB Certificated
2. Lean Six Sigma White Belt
2. Excellent Communication Skills
3. Proven ability to work in a fast-paced, multi-tasking, team-oriented
environment
1. Project Leadership
2. Proven capability to analyze and simplify complex systems
Training
1. Negotiating Effectively
2. Powerful Presentation Skills
3. QTP Training
3. ITIL Training
4. PMP Training
Technical Knowledge
1. Unix
2. SQL
3. Visual Basic
4. Relational Databases
5. Java
6. C++
7. .Net
8. Informix
9. ESQL
10. Quality Center
11. Unix System 1 & 2
12. MS Project
13. MS Visio
14. Remedy/ Remedy 7
15. TeamForge
16. Anthill Pro
17. VPN
Professional Experience
Wal-Mart Stores, Inc.
SQA Engineer - Bentonville, Arkansas
December 2012 - Present
1. Lead the development of black and white box testing
2. Drive improvement in test planning, process, and test cases
3. Research analyze, track, and report on code defects
4. Perform root cause analysis on difficult issues in production
environment
5. Oversea Vendors partners and make sure that timelines are met
6. Documenting systems and business procedures
1. Serving as the subject matter expert for store systems
2. Coordinate and discuss functional testing and regression testing with
product Management.
3. Create test cases and test plans for QA projects.
SQA Analyst - Bentonville, Arkansas
May 2008 - October 2012
1. Writing test cases, reviewing requirements and test cases, and testing
all test cases that have been created for any application or project.
1. Converting business requirements into test plans and test cases.
2. Tracking and priority defeats in HP Quality Center.
Computer Programmer - Bentonville, Arkansas
December 2007- April 2008
Develop systems, processes and reports to support the purchase order and
payments to supplier community for Wal-Mart internationally and
domestically.
7. Working closely with the customers to solve issued to keep the system
running.
8. Completes documentation and procedures for installation and
maintenance
9. Create change request tickets for external and internal user to
install new applications and repair existing applications.
10. Solve problem and accident tickets in remedy 7
11. Run SQL statements on the database to retrieve information to resolve
customer's issues.
5. Develop, test, debug, and implement applications into production
environment.
12. Documenting systems and business procedures
13. Performing deep analysis on production issues
14. Working with offshore development to solve daily issues.
GRAMBLING STATE UNIVERSITY
IT Desk Technician (Student) - Grambling, LA
August 2003- April 2007
Responsibilities included providing network technical answers for the
college operating system. Manage daily incoming technical system questions
for faculty and students.
6. Assist in desktop support and database account management. This
resulted in improved informational management for college database.
1. Achievement: Recognized by College for "Excellence in Support"