EDUCATION

MBA Business Administration - ****

Webster University, St. Louis, MO

B.S. Computer Information System- 2007

Grambling State University, Grambling, LA

Skills in brief

IT professional with experience in Planning, Analyzing, and Project

Management

Strengths include:

1. Scrum Master Certificated

1. ISTQB Certificated

2. Lean Six Sigma White Belt

2. Excellent Communication Skills

3. Proven ability to work in a fast-paced, multi-tasking, team-oriented

environment

1. Project Leadership

2. Proven capability to analyze and simplify complex systems

Training

1. Negotiating Effectively

2. Powerful Presentation Skills

3. QTP Training

3. ITIL Training

4. PMP Training

Technical Knowledge

1. Unix

2. SQL

3. Visual Basic

4. Relational Databases

5. Java

6. C++

7. .Net

8. Informix

9. ESQL

10. Quality Center

11. Unix System 1 & 2

12. MS Project

13. MS Visio

14. Remedy/ Remedy 7

15. TeamForge

16. Anthill Pro

17. VPN

Professional Experience

Wal-Mart Stores, Inc.

SQA Engineer - Bentonville, Arkansas

December 2012 - Present

1. Lead the development of black and white box testing

2. Drive improvement in test planning, process, and test cases

3. Research analyze, track, and report on code defects

4. Perform root cause analysis on difficult issues in production

environment

5. Oversea Vendors partners and make sure that timelines are met

6. Documenting systems and business procedures

1. Serving as the subject matter expert for store systems

2. Coordinate and discuss functional testing and regression testing with

product Management.

3. Create test cases and test plans for QA projects.

SQA Analyst - Bentonville, Arkansas

May 2008 - October 2012

1. Writing test cases, reviewing requirements and test cases, and testing

all test cases that have been created for any application or project.

1. Converting business requirements into test plans and test cases.

2. Tracking and priority defeats in HP Quality Center.

Computer Programmer - Bentonville, Arkansas

December 2007- April 2008

Develop systems, processes and reports to support the purchase order and

payments to supplier community for Wal-Mart internationally and

domestically.

7. Working closely with the customers to solve issued to keep the system

running.

8. Completes documentation and procedures for installation and

maintenance

9. Create change request tickets for external and internal user to

install new applications and repair existing applications.

10. Solve problem and accident tickets in remedy 7

11. Run SQL statements on the database to retrieve information to resolve

customer's issues.

5. Develop, test, debug, and implement applications into production

environment.

12. Documenting systems and business procedures

13. Performing deep analysis on production issues

14. Working with offshore development to solve daily issues.

GRAMBLING STATE UNIVERSITY

IT Desk Technician (Student) - Grambling, LA

August 2003- April 2007

Responsibilities included providing network technical answers for the

college operating system. Manage daily incoming technical system questions

for faculty and students.

6. Assist in desktop support and database account management. This

resulted in improved informational management for college database.

1. Achievement: Recognized by College for "Excellence in Support"

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