Customer Service Medical
Resume:
**** ******** **. #****, *******, TX *****
Carla Anguiano
*****.********@*****.***
Objective:
Seeking a position providing potential for career growth utilizing abilities in medical billing
developed through experience and educational training.
Education:
DEVRY UNIVERSITY – Houston, TX
BSHA, Student
PROFFESIONAL CAREERS INSTITUTE – Houston, TX
Billing and Coding Specialist, June 2008
Skills Summary:
Claim status Payment posting
• •
CPT4/ICD9 Coding Customer service check in/check out
• •
Account audits Patient set up
• •
Insurance Verifications EKG’s
• •
Vital signs Scheduling Appts/ Charting
• •
Cash, Check and Credit card transactions Bilingual English/Spanish
• •
Billing and Collections Phlebotomy/Injections
• •
Medical manager/Medisoft software Front office supervisor
• •
•
Experience:
09/2013-Present Gessner Anesthesia Asst.
Houston, TX
• Collection Supervisor
Ensures all claims are properly released.
Ensures all claim forms are completed, of good quality and submitted for payment in a timely fashion
Maintains a quality standard of all billing and collection functions at all times
Ensures collection efforts conform to policy and procedures
Reviews all accounts receivable adjustments for accuracy and upper management approval
Provides support to all area branches on reimbursement related issues.
Interfaces with all reimbursement management for understanding of new regulations and procedures
Orients new employees, Trains all employees to maintain a high level of skill and knowledge of their positions
Gathers and reports daily, weekly and monthly productivity standards
Completes all employee performance appraisals in a timely fashion
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. These
responsibilities include interviewing, recommending for hire, and educating employees; planning, assigning and
directing work; appraising performance; rewarding and disciplining employees; addressing complaints and
problems
02/2012-9/2013 The Ob/Gyn Centre
Houston, TX Supervisor /Billing Coordinator
Ensure that all patients are checkin and checkout in a timely manner
Payment posting and balancing day
Collections/Aging reports
Charge entry/monthly billing
Insurance Verifications for in and out patient surgeries
Orients new employees, Trains all employees to maintain a high level of skill and knowledge of their positions
01/2010-4/2011 Dr. Ka-Ron Wade DDS Houston,
TX
• Front office/Billing Specialist
Charge entry
Insurance Verifications
Check in/Out patients
Scheduling
Collections
04/2009-1/2010 Brazos Orthopedics
Houston,TX
• Front office/Collections
Charge entry
Insurance Verifications
Check in/Out patients
Scheduling
Collections
Payment posting
12/2008-3/2009 Houston Neurology Associates
Houston,TX
Front office
Ordering labs and MRI’s
Insurance Verifications
Check in/Out patients
Scheduling
Collections
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
References a pond request
Contact this candidate