Medical Staff

DEBORAH E. WILLIAMS

*** ****** **** ******** ***. OH, 44143

PHONE: HOME 216-***-**** CELL 216-***-****

PROFESSIONAL SUMMARY

Experienced Human Services Professional seeking a position in public administration. Strong

spoken and written communication skills, the ability to develop an excellent rapport with

others, and a wealth of knowledge of community resources . Experience with budgeting, data

collection, and gleaning information from interviews. Well known for taking a great deal of

pride in work and the ability to put people at ease and to diffuse difficult situations.

PROFESSIONAL EXPERIENCE

Cleveland Metropolitan School District, Cleveland, OH 2010-Present

Substitute Teacher Grades K-8

Assumed responsibility for daily activities of the class in the teacher’s absence.

Established a rapport with various staff members throughout the district leading to

frequent requests to substitute teach

Learned to improvise when lesson plans were not provided

Experienced working with diverse student populations including age, socioeconomic

status, and learning abilities.

Cuyahoga County Department of Health and Human Services, Cleveland, OH 1979-2009

Determine client eligibility for assistance and made referrals to agencies as necessary.

Caseworker III- Eligibility Specialist 1980-2009

Interviewed applicants and recipients to determine their eligibility for public

assistance

Made referrals to various community resources when necessary

Interpreted policy and guidelines for eligibility

Handled sensitive, face to face and telephone contracts professionally

Defined problems, collected data, established facts and drew valid conclusions on

eligibility issues for various programs

Applied the regulations to solve various problems

Computed budgets to determine eligibility

Caseworker II- Eligibility Specialist 1979-1980

Verified employment history and determined continued eligibility

Collaborated with Caseworker III’s to review cases and provide comprehensive

services to clients

DEBORAH WILLIAMS PAGE 2

WORK HISTORY

University Hospitals, Cleveland, OH

Division Secretary

Provided clerical assistance to the Medical and Cardiac Intensive Care Units.

Transcribed orders for doctors and processed requisitions for tests and supplies

Handled phone inquiries and managed patient files

Veterans Administration Hospital, Cleveland, OH

Payroll Clerk

Managed payroll and timesheet computation for a nursing staff of 200.

Completed payroll tasks efficiently with outstanding accuracy

EDUCATION

Cleveland State University, Cleveland, OH

Master of Art- Public Administration

Hiram College, Hiram, OH

Bachelor of Science- Political Science

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