Manager Project
Resume:
William Skelley 309-***-****
********@*******.***
OBJECTIVE
Looking to work in a challenging environment designing systems for today's
business needs. Experience with telecommunications and network management.
Excellent team skills.
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WORK EXPERIENCE
Electronics Support Manager
November 1999 - November 2013
Peoria Civic Center - SMG Peoria, Illinois 61602
. Support of LAN, Assist with purchasing, billing and administration of
all electronic systems.
. Support of phone system, cabling, telecommunications, Internet, and
other electronic services for internal and external clients
. Interaction with and function as technical support to provide client
services for all events. Meet with staff and clients to participate in
advance planning
. Inventory and administration of maintenance, service agreements, and
warranties on Computer/LAN/Internet/Phone systems. Support of other
building services such as 911, scoreboards, marquis, POS system.
. Supervise and train various staff on use of various electronic and
computer systems and software.
Project Experience.
. High Speed Internet system. Designed a high speed internet network for
the entire complex which includes a 100MB Ethernet network utilizing
an infrared feed with a bandwidth of 100MB/sec.. The complex is
comprised of a 14,500-seat Arena, a 3000 Seat Theater and a
64,000sq.ft. Convention center with a business center as well as 40
private rooms for client needs. The project cost $14,000 and was
completed in December of 2001 and the return of this investment
currently stands at 70% payback on investment as of October 1st 2002.
. New Telecommunications Backbone. Redesign of the telecommunications
backbone within the Civic Center Complex to include telecommunications
to all areas of the complex as well as Internet services. Additional
backbone was also designed into the project to include future
expansion plans for the facility. This includes layouts of wiring
within the complex, coordination with contracted vendors to ensure
compliance with the specifications for the project. Naming conventions
as well as color coding for the various sections of the complex. This
project in general centralizes the telecommunication services within
the civic center to one location allowing any phone in the complex to
be patched to any location within the structure.
. Event Management Database. Designed and built an Event driven
database to track events within the civic enter complex. The database
tracks all events, over 500 a year, related data from the labor to the
rental of equipment and services including concession stand
information as well as front and back of house information.
. Redesign Floor Pockets for the Convention Hall. Worked with
engineering firm to redesign what was 4 separate "pockets" used to
deliver services to clients in the convention center floor, there are
79 stations with 4 separate pockets within the convention center. The
project was to design and implement a new floor pocket that would
accommodate all the services into one pocket.
. Install POS system - Design layout and install a 70 station POS system
within the complex covering the Theater, Arena and Event halls. Worked
with the manufacturer to install and configure POS stations within the
facility, the project completed successfully and to date has had no
significant issues.
. Add Network Closets - Added six network closets to the complex all
connected with fiber to facilitate faster services within the complex.
provide location and requirements for the closets as well as the
equipment to be installed within the closet.
. Install digital signage system - researched and installed a digital
advertizing system within the complex offering advertizing to the
building and clients 24/7 to be displayed on 50" LG monitors/TV sets.
across Ethernet.
. Upgraded all the infrastructure equipment from 100MB network to a
Gigabit network infrastructure;. Worked with vendors to obtain
equipment and configuration to meet needs of the complex.
. Assisted the Rivermen and Centerplate with installing their stand
alone networks within the complex.
. Hired and trained employees to assist in support of the IT network and
events.
. Purchased all IT equipment and managed all vendors related to IT
infrastructure (switches/routers/firewalls desktops and related
software and hardware for the complex)
. Familiar with Ethernet/TCPIP protocols as well as VPN networking and
VLAN configuration and use. Designed and implemented a backup solution
for onsite and offsite backup of the systems. Familiar with exchange
clients and creation of user accounts. Setup users within the active
directory for new users and clean up of users that are terminated from
the directory.
. Upgraded Phone Switch from the Mitel sx 2000 to the Mitel 3300 IP PBX
and added 25 or so IP phones to the system. complete
adds/moves/changes to the system as needed for the civic Center as
well as the Rivermen and Centerplate. troubleshoot phone issues from
system to punch downs to user for connectivity issues. Worked with
telecom providers for PRI use and needs as well as QOS of system and
calls. Worked with digital/analogue and IP phones.
. Installed Credit Card system for outside use at th complex parking
lots. This was a wireless system, that centered on credit card use at
the parking lot entrances and connected to the internal systems.
.
Contact: 309-***-****
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EDUCATION
Master's Degree,
June 2002
MSCIS University of Phoenix Phoenix GPA 9.73 out of 4.0
MSCIS - Masters in Science - Computer Information Systems - Design,
implementation and integration of computer information systems in the
business world.
Bachelor's Degree,
May 1999
Eastern Connecticut State University Willimantic
BS Computer Science, minors in Math and English. Graduated with honors
Associate Degree,
May 1995
CCRI Warwick RI
Machine Design, Graduated with honors, Best design concept for a graduating
senior.
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SKILLS
C Beginner
VB Intermedi
ate
Access Intermedi
ate
Network Support Intermedi
ate
Hardware Support Intermedi
ate
Software Support Intermedi
ate
Mitel SX33000 Phone Switch Intermedi
admin ate
System design Intermedi
ate
WIN95 Poweruser Expert
English Writing Skills Expert
AutoCAD Intermedi
ate
Mechanical Design Expert
WIN2000/XP/7 Setup / Support Intermedi
ate
Novell NW4.5/5.1 admin Intermedi
ate
Groupwise Setup / Support Intermedi
ate
PBX - setup/support Intermedi
ate
Wireless communication Intermedi
systems ate
Webcasting Intermedi
ate
IPTelephoney Intermedi
ate
Certified Novell NW 5.1 Intermedi
Administrator ate
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LANGUAGES
Engli Flue
sh nt
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PROFESSIONAL MEMBERSHIPS / AFFILIATIONS
Cing - Novell users group
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REFERENCES
Tom Niemeyer
Building Engineer, Peoria Civic Center
309 - 453- 4930
*********@*****************.***
Professional
Cameron Shearhod
Manager Hosted services
309 - 427 - 7114
*********@*****.***
Professional
Susan Storm
Systems Analyst
******@*****.***
Professional
Contact this candidate