Erald Cala
Naples, FL, ***** 239-***-**** ****.*****@*****.***
Technical Skills
Operating Systems: Windows Server (2003, 2008 R2, 2012 R2), Windows (XP, 7, 8.1), Linux (OEL 6, 7)
Software: Active Directory, VMware ESXi, VSphere, Hyper-V 2012R2, Cisco Network Access,
Symantec Endpoint Protection, Norton Ghost, Altiris Imaging, Symantec Backup Exec
Hardware: Dell PowerEdge Servers, HP ProLiant Servers, Cisco 3750 Switches, NAS Storage Devices, HP
StorageWorks
Professional Accomplishments
Designed, configured, and maintained company’s local network expansion with 10GB fiber
Automated installations with PXE, Kickstart and Puppet
Assisted in implementing a disaster recovery plan for business critical systems
Provided support and guidance for developers offshore to mirror our local development environment
Assisted in resolving network connectivity issues between major hotel branches such as Marriott and Hilton
Experience
Oracle (formerly known as Micros), Naples FL
Systems Administrator (May 2013 – Present)
Administer a mix of more than 700 physical and virtual Windows Servers
Perform scheduled maintenance which includes operating system and application patching
Maintain and configure internal network through layer 3 switches
Create scripts to automate backups, monitoring, and alerting
Monitor, test, and recover tape backup of proprietary source code
Research and test new software for the internal IT department
Sudbury Automation, Naples FL
Network Technician (Nov 2012 – May 2013)
Installed and configured business class switches and routers for hotel environments
Provided on-site repair, troubleshooting, maintenance, installation, and upgrading of computer systems
Ave Maria School of Law, Naples, FL
Help Desk, Intern (Sep 2012 – Dec 2012)
Provided advanced computer troubleshooting support for students computers
Imaged workstations; asset/inventory management; email and student org project; MS Project knowledge and
experience
Kip-Edu, Naples, FL
Co-Founder (Mar 2009 –April 2012)
Recruited and supervised a team of developers and content creators
Installed and configuring "Moodle", PHP, MySQL, and other programs related to a functioning CRM
Education & Certifications
Bachelor of Science, Computer Information Systems (Dec 2012)
Florida Gulf Coast University, Fort Myers, FL
CCNA: Routing and Switching, Administrator