Computer Operator Accounting
Resume:
Pamala Nguyen
Jacksonville, FL 23356
904-***-**** *******@*******.***
Hardware/Software:
•
• •
NOS PeopleSoft
• •
CICS VMware
• •
TSO/ISPF Windows XP/Vista/7/8
• •
TMS MS Office/ Office365
• •
CA-7 Lawson
Professional Experience:
Crowley Maritime Jacksonville, FL
Sourcing Analyst Assistance 2013 – 2014
• Maintain Crowley’s SharePoint site for all IT contracts.
• Work closely with IT managers and vendors for contingent staffing.
• Work with the Procurement department ordering parts and material for the IT department.
• Document procedures and trained the outsourcing vendors for the specialist responsibilities.
Crowley Maritime Jacksonville, FL
Specialist, Operations 2007 – 2013
• Monitor Mainframe and Servers.
• Perform daily backups and sent to an offsite storage facility.
• Run CA-7 schedule daily to make sure the proper schedule is running.
• Process FTP files for Marketing and Equipment Control departments weekly and monthly.
• Make changes to Crystal and XP-Deliver reports on request.
• Rerun mainframe reports on request.
• Execute daily, weekly, monthly, yearly PeopleSoft processing for GL, Payroll.
• Setup Lawson jobs and monitored Lawson weekly schedule.
• Document all change control request to a database.
Crowley Maritime Jacksonville, FL
Tape Librarian 1998 -2007
• Manage an onsite robotic tape vault.
• Coordinate with programmers for annual Disaster Recovery for Mainframe and Servers.
• Work with internal and external auditors for proper business recovery.
• Set up jobs for CA-7 and monitored any changes.
Barnett Technologies, Inc. Jacksonville, FL
Tape Librarian 1990 – 1998
• Manage both onsite robotic tape vault and an offsite Business Recover tape Vault to comply with Barnett
Contingency plan.
• Work routinely with internal auditors to identify and correct the business recovery plan.
• Keep up with technology changes, direction through interface with department heads and managers.
• Advise on the Business Recovery procedure, execution and training.
• Plan and organize projects to expand and relocate Data Retention operations.
Accounting Services 1990 - 1994
Owner
Jacksonville, FL
• Used PC based DacEasy computerized accounting system that provided general accounting services to small
business.
• Prepared monthly and quarterly 1099 tax statements.
Control Data Corporation 1979 - 1989
Senior Computer Operator
St. Paul, MN
• Lead the testing and quality assurance of the Network Operating System (NOS) in a Research and Development
Center.
• Coordinated with programmers for configuration set-ups to test the communication networks and system
performance.
• Monitor the status of disk and tape drives, system requests, and network communication links.
• Monitored production batch jobs and performed nightly system backups.
Education
Florida State College Minneapolis, MN
1986
North Hennepin Community College Minneapolis, MN
1975
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