Customer Service Sales
Resume:
*** *** *** ****, ********** Park, IL ***** •708-***-****•*************@*****.***
Valerie N. Pillette
Objective
To obtain stable employment in a professional environment with an opportunity of advancement within the
company.
Experience
11/2014 – 03/2015
Forest Edge Health Services
Chicago, IL
Nursing Assistant
Assist with ADL
Bathe/Shower resident
Feeding
Make beds
Maintain safe surroundings for residents
Uphold resident rights
09/2010 – 11/2014
Advance Auto Parts Calumet Park, IL
Commercial Manager
Answer Commercial phones
Auto Parts lookup and complete sales transactions for delivery
Delegate parts delivery, vehicle maintenance, and other tasks to drivers
Customer Service
Maintain Customer Retention
Reach Sales Targets
08/2009 – 09/2010
AutoZone
Richton Park, IL
Customer Service Rep/Sales Associate
Lookup and complete auto part sales
Customer Service
Reset plan-o-grams
Maintain store appearance (mopping, sweeping, washing windows, etc.)
Count inventory
10/2007 – 10/2008
Advance Auto Parts
S. Chicago Heights, IL
Sales Associate/ Mobil Pro
Customer Service
Deliver parts staged by Commercial Manager
708-***-****•*************@*****.***
Valerie N. Pillette
Answer store phones
Reset plan-o-grams
Count inventory
Maintain store appearance
Maintain delivery vehicle maintenance
Lookup and complete auto parts sales
07/2007 -10/2007
Sports Authority Matteson, IL
Customer Service Associate/ Cashier
Cash Handling
Customer Service
Maintain store appearance (mopping, sweeping, washing windows, etc.)
Tagging Apparel
Cleaning Fitting Rooms
Fishing Licensing
Answer store phones
05/2007 -07/2007
Kmart Steger, IL
Cashier
Cash Handling
Customer Service
Store appearance
Price verification
Kmart Steger, IL
Steger, IL
09/2005 -05/2007
Advance Auto Parts
Dolton, IL
Sales Associate/ Mobil Pro
Cash Handling
Customer Service
Maintain store appearance (mopping, sweeping, washing windows, etc.)
Deliver Parts
Count inventory
Reset Plan-o-grams
Answer store phones
Parts Lookup
708-***-****•*************@*****.***
Valerie N. Pillette
Maintain delivery vehicle maintenance
Education
08/2001 – 05/2005
Thornwood High School
South Holland, IL
High School Diploma
Graduated with 3.0 GPA
12/2004 South Suburban College South Holland,
IL
Certified Nursing Assistant (CNA) Program
Completed (12/2004)
Certified (02/2005)
03/2012 Excelsior Health Care Academy Chicago Heights,
IL
Certified Nursing Assistant (CNA) Program
Completed (03/2012)
Certified (05/2012)
11/2014 Best Med-Care Institute Dolton, IL
Certified Nursing Assistant Recertification
Completed (11/2014)
Certification (Pending)
CPR
Certification (11/20/2014)
References
References are available on request.
Contact this candidate