Customer Service Representative
Resume:
El Sobrante CA, *****
Cell phone number: 510-***-****
Home Number: 510-***-****
*******************@*****.***
Tricia Gladys S. zulueta
A confident communicator with a friendly manner who is able to work on reception as a main point of contact
SUMMARY
for all visitors. Tricia is an International medical graduate of medicine who is more than able to undertake a
variety of administrative duties to assist in the smooth running of any medical practice. She is well organized,
able to work on her own initiative and capable of dealing with demanding visitors and difficult situations.
Well presented, articulate and having fast and accurate typing skills, she can assist a doctor in a variety of
daily tasks. Right now she is looking for a suitable entry level position with an employer who can provide an
innovative and stimulating working environment, as well as superb learning and development opportunities.
Excellent communications skills shown with supervisors, colleagues, and general public. Self- starter,
SKILLS &
disciplined, confident, and goal oriented. Taking telephone appointment bookings and logging calls onto the
ABILITIES
system. Greeting visitors and patients in a professional manner and then directing them. Sending out
appointment and general correspondence letters to patients. Handle patient complaints in accordance with
practice protocols. Maintaining and monitoring the practice appointments system. Always respecting the
privacy, dignity, needs and beliefs of patients, careers and colleagues. Excellent telephone manner and be able
to liaise well at every levels. Liaising with members of the healthcare team in a confident and professional
manner.
DE LA SALLE UNIVERSITY- DASMARINAS, DASMARINAS CAVITE PHLIPPINES B.S HUMAN
EDUCATION AND
BIOLOGY 2005
TRAINING
UNIVERSITY OF PERPETUAL HELP RIZAL- JONELTA FOUNDATION SCHOOL OF MEDICINE
DOCTORATE IN MEDICINE – LAS PINAS CITY, MANILA PHILIPPNES 2013
INTERNSHIP: DEPARTMENT OF HEALTH-PHILIPPINE CENTERS FOR SPECIALIZED HEALTH
CARE INTEGRATED INTERNSHIP PROGRAM- QUEZON CITY 2014
Lung Center of the Philippines
Philippine Heart Center
National Kidney and Transplant Institute of the Philippines
Philippine Children’s Medical Center
East Avenue Medical and Trauma Center
PROFESSIONAL REGULATION COMMISION: CERTIFIED GENERAL PHYSICIAN OF THE
PHILIPPINES 2015
2007 Hollywood Video Fairfield, CA - Customer Service Representative
WORK
EXPERIENCE 2008 Philkor Paranaque Philippines- English Tutor
AND
2012 Bacoor City District- Volunteer General Physician
VOLUNTEER
2014 Department of Health Internship Program- General Physician
March-April 2015 Bacoor Doctors Hospital - General Physician
MA. ELIZABETH R. FUERTES-SORIANO M.D.
REFERENCE
Family and Occupational Family Physician, Bacoor City, Cavite Philippines
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