Sales Test Cases

Aysha Nishath Email: *****.*******@*****.***

Phone: 647-***-****/ 416-***-****

PROFILE SUMMARY:

• Seeking a position as a Sr. QA Analyst/ Lead in a dynamic environment where my extensive

qualifications and rich experience can by effectively utilized for delivering quality applications and products

in the IT/Software quality assurance sector.

• 5 years hands on experience as a QA Analyst in Manual and Automation testing of Client- Server and

Web based applications.

• Experience in analyzing the Business Requirement Documents (BRD), System Requirement

Specifications (SRS) and Functional Documents (FD) and identifying Test Scenarios, developing and

executing Test Cases.

• Well versed in Black box /Functional, Regression, and GUI testing.

• Extensive experience in working on Telecom Domains with Web based and Mobile Application .

• Extensive experience in leading the team and mentoring to perform Regression, Smoke test the Web-

based application

• Involved in Web Services Testing, SOA Testing.

• Exposure to all stages of SDLC and STLC (Software Test Life Cycle).

• Have good Domain Knowledge of Telecom and Credit Solutions.

• Excellent leadership & communication skills with strong analytical and problem solving skills.

• Ability to train, lead and motivate team members.

• Communicating clearly and effectively with team.

• Excellent decision-making skills with effective combination of undertaking multiple responsibilities and

ability to work under pressure in tough environment with minimal direction.

Achievements

Best Team Player and Innovative Solutions Team Award winner

Received many appreciations and rewards from the PM and QA Managers

Technical Skills

Testing Tools HP Quality Center 10, Selenium Webdriver 2.41.0

Operating Systems Windows XP/7, Linux, UNIX.

Web Browsers Firefox, Internet Explorer

Programming Languages C, C++,Java

Scripting Languages Java Script, VB Script

Web Technologies HTML,DHTML, XML

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Database MS SQL Server 2005, MS Access, Oracle 11i

Professional Experience

Client : Telus Communications Inc.

Role : Sr. QA Analyst / Lead

Projects : 1. (Winning At Retail) WAR-NextGen,

2. Business Connect,

3. IE10 Compatibility Testing,

4. WAR-NextGen UI Alignment,

5. NextGen Aardvark.

Environment : Java, Oracle, Selenium Webdriver 2.41.0, TOAD, SOAP UI,

HPQC, Windows XP/7, IE10/11, Firefox, Chrome.

Duration : Apr 2012 to Present

1. WAR-NextGen is Mobility Sales System (MSS) that is catered to multiple channels including CorporateStores,

Dealers and Retailers to enhance the business capabilities for renewal, upgrade, migration and exchange. WAR-

NextGen is a web based application which is integrated with POS of CorporateStores, Smart Desktop (used by

the Agents to view customer account information), TELUS Offer Manager (used by administrators to create or

change Wireless offers), SAP (used for Financial and Revenue Management as well as Warehouse and Inventory

Management), KNOWbility (used for Billing and Client Profile Management) and P3MS (used to assists Sales

and Activation of physical devices by means of Product Catalogue Management). WAR-NextGen supports

different Telus account type such as Consumer Regular, Business Personal, Business Regular and Corporate

Individual.

2. Business Connect is the Customer Profile application for ordering and activation of Business Bundle which

includes High Speed Internet access, office phones and mobile phones . This web based application is catered to

Dealer and Agent channel. This application Support Business Connect Personal and Business Connect Regular

account types. This Business bundle activation application is integrated with Smart Desktop which is used by the

Agents to view customer account information.

3. IE10 Compatibility Testing project is to test TELUS and Koodo’s Dealer & Retailer channel facing

applications for compatibility with Microsoft Internet Explorer v10 (“IE10”). The application that were tested

were Channel Webstore, Channel Activation System(CAS), Wireline Sales System(WSS), Dealer Self-Serve

(DSS), Change/Exchange Tool, Tabulator-Koodo Upgrade, Repair Tracking System(RTS), Koodo Channel

Activation System.

4. UI Alignment project is to unify the Mobility Sales System (MSS) user interface for TRL and Dealers/Retailers

in order to reduce the cost and time required to maintain and deliver new capabilities to the NextGen platform.

5. NextGen Aardvark project is to introduce Telus Credit Card application in the MSS user interface for Dealers.

The system will perform an eligibility check for applying for a TELUS Credit Card and when approved the user

will be able to choose their Card for their pre-authorized payment and also to pay for their device balance / device

price.

Responsibilities:

• Analyzed the Business Requirement Documents (BRD), System Requirement Specifications (SRS) and

Functional Documents (FD) and responsible for creating Test Strategy, Test Plan and Test Cases.

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• Involved in the preparation of Requirement Validation Matrix by identifying the various requirements and

interacting with Business Analysts and Managers.

• Conducted and participated in team meetings to ensure information is communicated across the team.

• Designed and developed test cases in conformance with the requirements and specifications.

• Performed manual integration testing to ensure that data are sent properly to the different components of

the system.

• Responsible for creating and maintaining the Regression suites in HPQC.

• Performed Regression testing and retested the fixed defects upon receiving new builds.

• Executing Test runs and Performing Functional, System-Integration, User Acceptance testing,

Smoke/Sanity testing, End to End, Ad hoc and Regression testing, and validating results.

• Verified data consistency in both frontend and backend of application by writing basic SQL query in Toad

for Oracle.

• Manually tested payments, returns and exchanges at POS.

Performed ESB testing using SOAP UI.

•

• Involved in defining test automation strategy and test scenarios, created automated test cases, test plans

and executed tests using Selenium Webdriver.

• Optimized Selenium Webdriver scripts for Regression testing of the application with various data sources

and data types.

• Create test data in Excel for test automation.

• Prepared and executed the test cases, analyzed the results and identified any deviations.

• Tracked and managed defects, generated test summary report to facilitate code quality improving in

HPQC.

• Prepared the Defect reports and interacted with developers for Debugging.

• Ensuring any unresolved problems or issues are properly documented, escalated and monitored.

• Coordinating with Project Manager to ensure tasks are aligned with and follow the appropriate project

delivery process for the testing phase.

• Involved in Review/Scrum meetings on day to day basis to gather information and to keep track of the

progress of the project.

• Providing performance feedback on team as well as assigning, directing and monitoring work of team

participants.

Platform/Tools: Java, Oracle, Selenium Webdriver 2.41.0, TOAD, SOAP UI, HPQC, Windows XP/7, IE10/11,

Firefox, Chrome.

Client : EmpireOne Credit Solutions, Toronto.

Role : QA Analyst

Project : EST (Empire Sales Track)

Environment : Windows XP/7, IE10, SQL Server 2005, .Net.

Duration : Aug 2010 to Mar 2012

Description: Empire Sales Track is a CRM application used by EmpireOne to input clients/deals from the retail

team and track the stages of the deals until it gets closed. It is a web base application which provides centralized

database to maintain the client details, source of the deals, call history, payment details etc.

Responsibilities:

• Analyze and understand the business requirements and specifications to gain a better understanding of the

application.

• Raise queries for the conflicting, ambiguous and unclear requirements and got it clarified with business team

and Business Analysts.

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• Involved in the Test Plan preparation.

• Provided inputs to the Test Strategy and approach.

• Designed and developed test cases in conformance with the requirements and specifications.

• Developed positive and negative test cases for Black box and performed Manual Testing

• Created and maintained Test Cases for different parts of the application using Quality Center.

• Created test data, executed test cases, and validated the results from HPQC.

• Conducted functional, SIT and regression testing of the application enhancements and updates

• Performed manual front-end and back-end testing of a complex CRM application

• Performed back end testing/ data base mapping, created and executed SQL queries using TOAD

• Raised and prioritized defects and re-tested the defect fixes as per the company defect flow using HPQC.

• Participated in weekly team meetings and daily Scrums to report a testing status, clarify functional

specifications, and address found issues

• Worked closely with technical and non-technical peers to promote successful delivery of the application

and services.

Platform/Tools:.Net, SQL Server 2005, TOAD, HPQC, Windows XP/7, IE10.

Education:

Bachelor of Engineering in Computer Sciences, Gulbarga University, India.

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