Bachelors in Health Informatics and Information Management

Yvette Rojas

**** *. ******* ** *****, IL ***** ( 773-***-**** ( ******.*****@****.***

Objective

Obtain a full-time position as an EMR/Applications Analyst in an

organization and ensure smooth functioning of various health system

applications.

Education

Resurrection University

GPA: 3.40/4.00

Bachelors of Science for Health Informatics and Information Management

April 18, 2015

Theodore Roosevelt High School

High School Diploma

May 2009

Experience

Erie Family Health Center

Electronic Medical Record/Practice Management Support Analyst

January 2015-Present

. Assist with all facets of the maintenance of Centricity, Dentrix,

Patient Portal and associated technologies

. Support the project manger with system updates

. Conduct trainings for groups and individuals on different information

systems

. Ensures ongoing data integrity of the EMR through maintenance of

scheduled reports and data clean-up

. Respond to user issues on time to ensure uninterrupted work

performance

. Perform audits as requested

Erie Family Health Center

September 2012-January 2015

Call Center Operator

. Operate various medical computer systems to support patients care

. Work closely with medical staff to meet patients' needs

. Provide outstanding service while receiving a high volume of incoming

calls

. Serve as first point of contact between the clinic and patients

. Follow 13 different clinics' guidelines to assist patients efficiently

Erie Family Health Center

April 2014-December 2014

Health Information Management Volunteer

. Organize and categorize important PHIs, referrals, diagnosis, and labs

. Assist with the clinic's Electronic Medical Record implementation

. Handle and release patients' information with proper documentation

. Scan and index patients' history medical records

. Merge and delete duplicate patient charts

Home Depot

April 2009- September 2012

Head Cashier

. Organized employees' weekly schedules upon availability and demand

. Led and delegated tasks to 40 employees to ensure customer

satisfaction

. Recorded daily financial progress by determining profitability

. Assisted unsatisfied customers by resolving product complaints

. Directed calls to the corresponding department to satisfy costumer

needs

Children Memorial Hospital

June 2008-August 2008

Intern

. Shadowed different staff in the hospitals and learned about their

respective daily tasks

. Learned about the different roles in the facility

. Became knowledgeable about the medical field

Skills

Fluency in reading, writing, and speaking English and Spanish

Excellent written and verbal communication skills

Outstanding knowledge of Medical Terminology

Proficiency in GE Centricity, Crystal Reports, HFS, Excel, Word, PowerPoint

Strong time management and organizational skills

Awards

Employee of the Month (Home Depot)

Outstanding Costumer Service (Home Depot)

Shining Star Awards (Erie Family Health Center)

Dean's List (Resurrection University)

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