Management Active Directory

MICHAEL R BERRY

**** ******** *****.

Gary, IN 46406

Mobile: 219-***-****

*************@*******.***

PROFILE

Enthusiastic IT professional with over 16 years of experience in

management, network engineering and customer support, with an established

history of increasing responsibility and leadership. Comprehensive

technological expertise including data transport, server administration and

result oriented management. Ability to deal with the increased risk,

challenge, competition, change and opportunity associated with the roles in

business today.

CERTIFICATIONS

MCSA - Microsoft Certified Systems CompTIA's A+ Hardware and Software

Administrator Certification Technician Certification

Novell CNA - Certified Novell Cisco Systems CCNA - Cisco Certified

Administrator Certification Network Associate Certification

Cisco Systems CCNP - Cisco Certified BTTC - Bloomberg Technical Training

Network Professional Certification Certification

Education

Community College of Allegheny County

Pittsburgh, PA

Computer Systems Networking and Telecommunications Associate of

Science (AS)

Calumet College of Saint Joseph

Whiting, IN

Bachelor of Business Administration (B.B.A.) Pre-

Bachelors (2016)

Skills

. Investment Management Systems

. Windows Server 2012 Administration

. Office 365 Administration

. Citrix Metaframe Server Administration

. RSA Ace Server Administration

. EPIC EMR System

. Cisco VPN Administration

. BES Server Administration

. Reuters/Bridge Station 8.X Administration

. Bloomberg Administration

. Reuters Administration

. Cisco Systems Routers and Switches 2600, 1841, and 7100. Catalyst 2960,

3560, and 4507 R L2/L3

. Cisco VPN & Security product line PIX 515, ASA 5510 & 5525

. Network Associates (formerly Network General) network analyzer: Sniffer

Protocol

. Cisco Aironet 1300 and 1600 series

. WLAN 802.11 a/b/g/n

. Extensive knowledge of Cisco IOS

. Working knowledge of TCP/IP, OSPF, MPLS, BGP, EIGRP, DHCP, and DNS.

PROFESSIONAL EXPERIENCE

2/12 - Present

City Of Gary, Gary, IN

MIS Director

Provide daily IT management for the City of Gary technology infrastructure.

Ensure the cities technical problems are resolved in a timely and cost-

effective manner. LAN and Web Admin responsibilities include providing

insight and direction to other network support specialists to plan,

coordinate and implement network security measures. Provide weekly reports

on network management and functionality such as fault, performance,

configuration, accounting and security management. Manage vendor specific

software and hardware integrations to comply with current municipal

standards and policies.

Other LAN Admin responsibilities include providing insight and direction to

other network support specialists to plan, coordinate and implement network

security measures. Provide weekly reports on network management and

functionality such as fault, performance, configuration, accounting and

security management

Maintain up-to-date knowledge of technology standards, industry trends,

emerging technologies, web based access portals and software development

best practices by attending relevant conferences and reading widely.

Created and communicate company values and standards for acquiring or

developing systems, equipment, or software within the company. Share

knowledge, mentor, and educate the organization's vendors, management,

staff, and citizens with regard to the cities technological vision,

opportunities, and challenges. Develop, track, and control the development

and deployment annual operating and capital budgets for purchasing,

staffing, and operations. Establish standards of performance and monitor

conformance for staff (through performance review) and vendors (through

service level agreements). Make certain the company's internal

technological processes and customer-facing services comply with State of

Indiana expectations and applicable laws and regulations for privacy,

security, and social responsibility.

8/07 - 7/10

Harris Bank Chicago, IL

LAN/Wan Administrator - Daily installation, maintenance and support of

Investment Management Systems and infrastructure devices. Provided Tier

III desk side and server side support (Active Directory, MS Server

2003/2008, and Novell NDS). Day to day interaction with (100 plus) end

users providing technical support and problem solving resolutions with

Harris Investments and Harris Banks LOB and Mission Critical applications.

Perform network and systems administration functions including

installation, management, and maintenance of hardware workstations,

servers, switches, routers and software components. Initiate various

duties in relation to ongoing maintenance & stability of the network,

including performing, ghosted images, recoveries, loads, version migrations

and upgrades.

7/03 - 10/05

Tugtel Communications Inc. Gary, IN

Senior Network Engineer - Providing customer support with emphasis on

design, installation and troubleshooting of complex data networks.

Responsible for developing in depth technical documentation and designs for

product positioning of LAN/WAN equipment.

Assist in the identification of client requirements; help with quote,

proposal/contract generation and answer client questions on bids/proposals.

Perform customer site surveys when needed. Offer daily product and service

knowledge to provide the level of technical commitment needed to guarantee

customer satisfaction.

6/00 - 10/02

Mayer, Brown, Rowe & Maw, Chicago, IL

Systems Support Analyst -. Provided third level support to International

and local attorneys, paralegal, and secretaries. (Approximately 3,000

users) Administrative responsibilities include daily user account

maintenance in Exchange 2000 and Windows 2000 Server. Installing

applications for users using Novell ZEN works 3.0 Application Launcher.

Ace server key FOB creation and modification. Proficient in WordPerfect

6.1 & 9x, MS Office 9x & 2000, Right Fax, cc:Mail, MS Outlook, Imanage 4.1,

& 5.2 document management software, Reachout: remote dial-in, Back-Office,

Westlaw, Lexis-Nexis, and Visio

Consultant Engagements

7/10 -present

Forsberry computers and networks

Provide system support with local government and civilian community in

Northwest Indiana. Supported the Gary Sanitary District with their AD

migration from MS 2003 Server to MS 2008 Enterprise Server. Daily support

to home users with PC repair, installations, virus removal and trouble

shooting.

7/06 - 8/07

Digital Staffing/Harris Investment Management

LAN/Wan Administrator - Daily installation, maintenance and support of

Investment Management Systems. Tier III desk side and server side support

(Active Directory, MS Server 2000/2003, and Novell NDS). Day to day

interaction with (100 plus) end users providing technical support and

problem solving resolutions with Harris Investments and Harris Banks LOB

and Mission Critical applications. Perform network and systems

administration functions including installation, management, and

maintenance of hardware workstations, servers, switches, routers and

software components. Initiate various duties in relation to ongoing

maintenance & stability of the network, including performing, ghosted

images, recoveries, loads, version migrations and upgrades.

11/05 - 4/06

Digital Staffing/Fagel & Haber LLC

Network Administrator - Daily responsibilities included effectively

planning, implementing, and maintaining a wide range of Information

Technologies. These technologies included: Microsoft Windows 2000 Servers,

Microsoft 2003 server, Active Directory, Microsoft Exchange 2000, Microsoft

Exchange 2003, Internet Information server, Citrix, Cisco VPN, Imanage, and

other Microsoft applications. Assisted in the development and

implementation of LAN backup strategies and hardware redundancy planning to

ensure data integrity and provided solutions for disaster recovery

situations. Provided level 2 desktop support to attorneys when necessary.

1/03 - 6/03

DePaul and Associates/Mellon Financial Corporation, Pittsburgh, PA

Sr. Network Consultant - Providing enterprise solutions for Mellon Bank and

its other financial partners. Support such equipment as, routers and layer

2 & 3 switches. Experience with Cisco VPN 3000 Concentrator and Nortel

Contivity Extranet Switch, web based management interfaces. Day to day

account creation and maintenance via Microsoft's Active Directory, User

Manager, and Novell's NW Admin. Daily desktop support for North America

and Europe utilizing Microsoft System Management Server, Remote Desktop

Connection technology, Terminal Services and Citrix Metaframe. Exchange

server 5.5 and 2000 mailbox creations, migrations, and moves. Ace server

secure identification administration include, creation and modification.

AS400 and UNIX mainframe administration include account suspensions,

activations, and password resets

6/99 - 1/00

City of Chicago, Chicago, IL

Site Lead - Creating and moving user accounts. Providing new passwords,

drives mapping, modifying log-on scripts and maintaining user rights once

moved in user manager for domains in NT, and NW Admin in Novell.

Integration of updates, fixes/patches or replacements of PC hardware,

operating systems and application programs capable of providing a solution

for Y2K updates. Providing quality-driven ethics and tools to assure

project productivity from a strategic, organizational, and tactical

viewpoint. Followed the general methodology exercised within all City of

Chicago departments, and utilized network management skills to insure the

client's network will work at its best, meeting user needs. Management

process included a departmental inventory, providing report and

documentation of departments' assets, estimate of manpower, and

deliverability dates.[pic]

Contact this candidate