Management Administrator
Resume:
Alan
Atley
Ho
Jones
Street,
New
Hyde
Park,
NY
11040
acpy8y@r.postjobfree.com
Experience
mcgarrybowen
Technical
Lead,
Information
Technology
November
2011
–
March
2014
Designed,
planned,
and
implemented
infrastructure
improvements/solutions,
technical
security
standards,
and
technical
workflows
based
on
employee,
agency,
and/or
client
needs.
Major
Accomplishments
• Designed
and
managed
the
technical
process
for
the
incorporation
of
international
offices
and
acquired
agencies
into
the
mcgarrybowen
domain
• Designed
and
oversaw
VMware
environment
buildout
and
accompanying
physical
server
to
virtual
machine
migration
path
• Designed,
implemented,
and
administered
mobile
device
security
policy
• Upgraded
all
Windows
Server
systems
from
Windows
Server
2000/2003
to
Windows
Server
2008
R2/2012
as
well
as
raised
the
domain
functional
level
• Designed
and
oversaw
desktop
operating
system
upgrade
process
for
Windows
and
Mac
workstations
Primary
Job
Duties
Technical
liaison
between
the
Information
Technology
department
and
other
departments
in
the
company
•
Microsoft
Windows
Server
(2008
R2/2012)
administration
•
Microsoft
Windows
Server
infrastructure
services
(Active
Directory,
Group
Policy
Objects,
DNS/DHCP,
etc.)
administration
•
Apps
for
Business
administration
•
VMware
Server
administration
•
SAN
(IBM
Storwize
v7000)
administration
and
storage
management
•
Other
Job
Duties
Mobile
device
(corporate-
provided
and
BYOD)
management
using
Device
Management
•
Vendor
management
and
coordination
•
Data
backup
administration
using
NetVault
•
Highest
escalation
point
for
end-
user
issues
•
R/GA
Web
Systems
Administrator
September
2005
–
November
2011
Designed,
planned,
implemented,
and
administered
R/GA’s
Windows-
based
development
infrastructure,
backup
systems,
Active
Directory
structure
and
various
other
systems
for
daily
operation
and
scalability.
Major
Accomplishments
• Designed
and
implemented
production
Microsoft
SharePoint
environment
for
internal
collaboration
and
file
server
search
• Designed
and
administered
Jenkins
Continuous
Integration
environment
used
by
the
Technology
department
to
streamline
the
development
and
quality
assurance
process
• Primary
architect
and
workflow
designer
in
the
implementation
of
LANDesk
Management
Suite
and
its
subsequent
rollout
• Designed
mobile
device
security
policy
• Designed
change
control
system
and
workflow
to
inform
users
of
infrastructure
maintenance
Primary
Job
Duties
Configuration
and
administration
of
Windows-
based
web
development
servers
(IIS/.Net,
Apache)
•
Configuration
and
administration
of
Microsoft
SQL
Server
database
servers
•
Microsoft
Windows
Server
(2003/2008
R2)
administration
•
Microsoft
Windows
Server
infrastructure
services
(Active
Directory,
Group
Policy
Objects,
DNS/DHCP,
etc.)
administration
•
VMware
Server
administration
•
Data
backup
administration
using
EMC
NetWorker
•
Creation
and
maintenance
of
desktop
operating
system
images
and
application
packages
using
LANDesk
Management
Suite
•
Other
Job
Duties
Primary
backup
to
the
Linux
Administrator,
the
Exchange
Administrator,
and
the
Office
Communications
Server
Administrator
•
New
technology
(hardware
and
software)
assessment
•
Highest
escalation
point
for
end-
user
issues
•
Authoring
of
usage
and/or
management
documentation
for
end-
users
and
administrators
•
Alan
Atley
Ho
(page
2)
Deutsch,
Inc.
Network
Administrator
August
2004
–
May
2005
Monitored
and
administered
user
security
privileges
across
various
systems.
Primary
Job
Duties
Microsoft
Windows
Server
infrastructure
services
(Active
Directory,
Group
Policy,
DNS/DHCP,
etc.)
administration
•
Mac
policy
management
using
Mac
OS
X
Server
Administration
Tools
•
Creation
and
maintenance
of
desktop
operating
system
images
and
application
packages
using
Symantec
Ghost
•
User
account
creation
and
permissions
management
•
Troubleshooting
of
user
hardware
and
software
issues
•
Other
Job
Duties
• Interact
with
vendors
and
suppliers
for
the
purchase
of
products
and
services
• Authoring
of
usage
and/or
management
documentation
for
end-
users
and
administrators
R/GA
Desktop
Support
Technician/System
Administrator
January
2003
–
August
2004
Provided
first
and
second-
tier
user
support
over
the
phone,
in
person
or
through
the
company
web
ticketing
system .
Primary
Job
Duties
Creation
and
maintenance
of
desktop
operating
system
images
and
application
packages
•
Application
deployment
management
using
Active
Directory
•
User
account
creation
and
permissions
management
•
Troubleshooting
of
user
hardware
and
software
issues
•
Other
Job
Duties
• Mentoring
of
new
Desktop
Support
Technicians
• Interact
with
vendors
and
suppliers
for
the
purchase
of
products
and
services
• Authoring
of
usage
and/or
management
documentation
for
end-
users
and
administrators
R/GA
Associate
Producer
September
2001
–
December
2002
Assisted
in
the
project
management
of
interactive
projects
for
a
client
list
including
IBM,
Merck
and
Nike.
Primary
Job
Duties
Trafficking
and
organization
of
production
assets
•
Coordination
of
tasks
among
the
various
members
of
project
teams
•
Management
of
resource
allocations,
client
requests,
and
budgets
•
Interact
with
clients
regarding
deadlines,
budgets,
and
deliverables
•
Technical
Knowledge
Operating
Systems
Microsoft
Windows
Server
(2003/2008/2008
R2/2012/2012
R2),
Microsoft
Windows
(XP/Vista/7/8),
Microsoft
Windows
Phone
8,
Apple
Mac
OS
X
Server
and
Client,
Apple
iOS,
Red
Hat
Enterprise
Linux
(4/5/6),
Debian
Linux,
Ubuntu
Linux,
Android
System
Technologies
and
Microsoft
Active
Directory,
Microsoft
Internet
Information
Services,
Microsoft
.NET
Framework,
Applications
Microsoft
SQL
Server
(2005/2008/2008
R2/2012),
Microsoft
SharePoint
2010,
Microsoft
SCCM,
DNS/DHCP,
Apps
for
Business,
Amazon
Web
Services,
Apache
Tomcat,
MySQL,
BlackBerry
Enterprise
Server,
VMware
ESXi
(4.x/5.x),
LANDesk
Management
Suite,
Absolute
Computrace,
Avaya
VoIP
System
Administration,
EMC
NetWorker,
NetVault,
Hudson/Jenkins
Continuous
Integration,
PRTG,
nagios,
Symantec
AntiVirus
Server,
Sophos
AntiVirus
Server,
Serv-
U
FTP
Administrator,
OnDemand
WinInstall,
Juniper
SSL
VPN
appliance,
IBM
Storwize
V7000
Unified
Disk
System,
Jira,
Basecamp,
ActiveCollab
Scripting/Coding
HTML/CSS,
Javascript,
PowerShell,
XML/XSL
Languages
Alan
Atley
Ho
(page
3)
References
Kwame
Akuffo
Senior
IT
Associate
Keath
Chan
Deputy
Technical
Director
Soul
Cycle
Droga5
609
Greenwich
Street,
New
York,
NY
10014
120
Wall
Street,
New
York,
NY
10005
acpy8y@r.postjobfree.com
acpy8y@r.postjobfree.com
Relationship
Summary
Relationship
Summary
Colleague
and
occasional
project
supervisor
to
Kwame
Akuffo
Keath
Chan’s
primary
point
of
contact
for
the
support
of
client
for
over
two
years
at
mcgarrybowen.
development
environments
for
over
four
years
at
R/GA.
Lainie
Klein
Technical
Project
Manager,
Information
Jason
Lopes
Group
Director,
Server
Group,
Information
Technology
Technology
mcgarrybowen
R/GA
th th
601
West
26
Street,
New
York,
NY
10001
350
West
39
Street,
New
York,
NY
10018
acpy8y@r.postjobfree.com
acpy8y@r.postjobfree.com
Relationship
Summary
Relationship
Summary
Colleague
and
occasional
project
supervisor
to
Lainie
Klein
for
Reported
directly
to
Jason
Lopes
for
over
six
years
as
RGA’s
Web
over
one
year
at
mcgarrybowen.
Systems
Administrator.
Edilberto
Soriano,
Jr.
Systems
Engineer
InfoHedge
Technologies
rd
747
3
Avenue,
New
York,
NY
10017
acpy8y@r.postjobfree.com
Relationship
Summary
Colleague
to
Edilberto
Soriano
for
approximately
three
years
at
R/GA.
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