Sales Customer Service

Richard Martinez ********.*******@***.***

917-***-****

Education

Harrison High School 1988/

Rutgers University 1992

Professional History

Bally Total Fitness 1989-2012/Equinox 2009*

Marketing and Corporate Sales Director,

District Supervisor Sales, Operations

And General Manager

. Managed and oversaw budget goals related to the development of

wellness programs and partnerships with some of the largest companies

in the US like Amtrak, Union Pacific and the MTA of NY.

. Worked with the marketing team to establish national initiatives and

implement them on a local level maximizing community partnerships and

creating co-operative opportunities

. Hired, trained and developed sales and marketing leaders across the

country while implementing systems to educate and empower club staff

on the importance of local marketing and identifying strong

opportunities to help achieve club sales quotas.

. Planned, managed and executed the Grand openings of over two-dozen new

locations across the country.

. Planned, managed and oversaw local internal employee motivation

initiatives including contests, getaways and monthly kick off meetings

and reward programs.

. Cultivated trade relationships that benefited both parties while

offsetting the hard cost of services through barter.

. Implemented national uniformity in outreach communications to include

marketing collateral for local partnerships, employee/member

communications, and internal member marketing messaging.

. Managed sales and operations for multiple locations including

recruiting and development of leaders to meet aggressive monthly area

sales budgets while assisting in recruiting and developing support

staff including sales, reception, and fitness instructors for multiple

locations.

. I have always strived to the highest standards of customer service and

member satisfaction

Additional Marketable Skills -

. Event Coordinating and Execution

. Communication and Presentation

. Bi-lingual (Spanish and English)

Personal and business references furnished upon request

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