Morris Henderson
***** ***** ******** ********, ** 77406 Mobile: 281-***-**** Email: *********.******@*****.***
Career Objective: To obtain a position in which I provide senior level strategic and tactical leadership for aggressive
growth in restaurant and hospitality service that will utilize my skills in providing maximum retention of high-quality
employees, and profit optimization for the restaurant brand.
QUALIFICATIONS
● Possess expertise in developing managers, leading people, exhibit strong interpersonal skills, and provide
counsel to senior management,
● Powerful work ethic, a passion for excellence, and committed to increasing shareholder value through an
aggressive and disciplined approach to growth.
● Business analysis expert in analyzing operations and reports to identify opportunities to improve sales and
profits, eliminate wasteful processes and expenditures, and restore financial and operational discipline.
● Profit & Loss Management comprehensive understanding of P&L statements, with a proven record of
improving results through rigorous analyses and conducting monthly variance meetings to affirm results
PROFESSIONAL EXPERIENCE:
08/2014-02/2015 Panera Bread Sugarland, TX
General Manager
● Annual Sales Volume: $3 Million - $3.5 Million
● Hired in as General Manager Trainee. Promoted to General Manager in 1 0/2014
● Oversaw daily operations in a high volume fast casual concept
● Maintained costs within or under company goals. Food cost-28% and Labor-12%
● Provided accurate and detailed financial reports to include cash management, sales increase increments, P&L
statements, schedule/labor tracking and all internal controls for store measurements
● Coordinated corporate audits with Area Director and Owner
● Provided operational test, risk management, safety data sheets knowledge, and cost control
(Reason for leaving: agreed upon conditions when hired were not honored by Owner)
06/2008-08/2014 Whataburger, LP Katy, TX
General Manager
● Annual Sales Volume: $2.5 Million - $3 Million
● Hired in as Manager. Promoted to General Manager in 2009
● Oversaw all aspects of daily operation in a high volume QSR concept
● Maintained food cost at 25% and Labor cost at 20%
● Increased sales from 48K a week to 57K a week through proper training and consistent follow up
● Increased management’s effectiveness by recruiting, selecting, coaching, and disciplining manager’s
● Built company image by collaborating with customer’s, community organizations, and employees
● Contributed to the human resource team in efforts to perform cost analysis and develop incentive plans
● Developed a climate which encouraged opinions and offering educational opportunities
● Maintained professional and technical knowledge by attending company educational workshops and reviewing
professional publications
● Acting Area Manager for the absence of an Area Manager on numerous budget meeting, P&L statement
reviews, Multi-unit execution, Multi-unit sales brands, and Multi-unit restaurant impact visits
(Reason for leaving: recruited by Panera Bread)
Additional Experience:
10/2007-06/2008 Randall’s Grocery Store Houston, TX
Bookkeeper
08/2005-09/2007 Jack in the Box Houston, TX
Assistant Manager
EDUCATION:
BBA – University of Houston, Downtown-2009
High School Diploma-Zachary High School (LA)-2003