Molly J Benshoof
Bothell, WA 98012
SUMMARY OF QUALIFICATIONS
> Excellent written and verbal communication skills
> Able to organize and prioritize workload
> Natural ability to instruct and guide others
> Able to work independently with minimal supervision
> Experienced in Microsoft Office
> In training for medical billing/coding/claims
PROFESSIONAL EXPERIENCE
QBE/Seattle Specialty
12/16/13 to present
. Data Entry of insurance documents for banks
. Ability to interpret and analyze insurance documents to make
sure they meet the bank standards
. Requires ability to work fast yet be accurate
PETSMART, INC.
4/1/09 to 12/16/13
. Lead cashier/lead and direct cashiers in their job duties
. Customer service
. Dog trainer
. Extensive knowledge of products
. Authority to adjust prices at the register among other things
**Unemployed between 11/15/08 and 04/01/09. Laid off at Lovsted-
Worthington due to loss of accounts due to the
economy.
LOVSTED WORTHINGTON
11/1/04 to 11/15/08
Commercial Account Manager
. Serving clients in their insurance needs
. Experienced in company online rating/issuing software
. Extensive knowledge of products and coverages available
. Able to fit coverage to customers' needs
. Accounting, accounts payable; receivables
. Property/casualty license (expired)
. Graduate CIC Institute (Certified Insurance Counselor) - expired
. Applied customer database
. Homebuilders were majority of business
. Extensive knowledge in surplus lines coverages
. Worked primarily with 1 producer; approximately 200 accounts
. Premium volume up to $100,000
. High volume of phone communication with customers
Caledonian Insurance Agency
01/02/03 to 11/1/04
Commercial Account Manager
. Support to 7 producers
. Applied software experience
. Primarily aviation coverages
. Extensive work with surplus lines coverages
. Approximately 100 accounts
. Premium volume up to $1,000,000.
. High volume of phone communication with customers
Signature Insurance Group
10/1/01 to 12/31/02
Commercial Service Representative
. Majority of clients condominium associations
. AMS customer database software
. Worked with 2 producers; approximately 150 accounts
. Premium volume up to $75,000
. High volume of phone communication with customers
Sprague, Israel, Giles, Inc.
11/1/00 to 10/1/01
Small Accounts Customer Service
. Small accounts manager
. Sales to new and existing customers
. Applied customer database software
. Premium volume up to $20,000.
. Producer and account manager handled all accounts from new
business, all renewals, endorsements
. High volume of phone communication with customers