Customer Service Medical Assistant

Deatra Bowden

Miami Gardens, FL *****

acpxtm@r.postjobfree.com - 305-***-****

WORK EXPERIENCE

Records Clerk

Southwest Airlines - F - June 2014 to February 2015

Responsibilities

Clear planes for take off under the FAA guidelines, heavy data entry, filing, and faxing to Southwest Airlines

coporate office in Dallas, TX.

Accomplishments

Learned the security function of the airline industry regarding records.

Skills Used

Attention to detail.

Accounting Clerk

Tutan, Rosenberg, Martin & Stoller, PA - Deerfield Beach, FL - April 2013 to February 2014

Perform A/R, billing, and Collection function State Farm financial systems

• Communicate with clients, operational teams and financial teams to complete duties, identify and work issues

to closure, communicate root cause issues with leadership team

• Less than 1% error rate; Process third party invoices,

• Quick Books, Outlook, Heavy Data Entry, and 10 key skills

Legal Assistant

Beacon Hill Staffing - Fort Lauderdale, FL - December 2012 to February 2013

File complaints, process Fair Debt Letters, scan and upload foreclosure mortgages to the LPS Banking System

for Chase Bank and Wells Fargo Bank. Heavy alpha numeric, data entry, and customer service calls

Accounting Billing

Accounting Clerk II

Prommis Solutions, LLC - Roswell, GA - November 2008 to August 2012

Perform A/R, billing, and Collection function using financial systems

• Communicate with clients, operational teams and financial teams to complete duties, identify and work issues

to closure, communicate root cause issues with leadership team

• Less than 2% error rate; Process third party invoices; Fed Ex personal foreclosure documentation

Case Technician I

QTC Management - Atlanta, GA - 2007 to 2007

to 2007

• Schedule Veteran's disability evaluation appointments in a timely manner

• Triage cases to the correct medical provider; Heavy customer service and typing

• Fed Ex physicians and claimant information under HIPAA guidelines

Specimen Processor I

Quest Diagnostics - Miramar, FL - 2006 to 2006

to 2006

• Process specimens delivered to the lab in a timely manner in the pre/post sort specimen's areas to be opened

for processing in many different department and cities

• Knowledge of testing codes and medical transport vials/tube indicators for specific tests

• Follow rules and regulations of OSHA and HIPAA laws

Clerk I

Dade County Public Schools - Miami, FL - 2005 to 2006

Doctor Contact Representative

Nations Health - City of Sunrise, FL - 2004 to 2005

Medical Assistant

Dr. Pettaway North - Miami, FL - 2004 to 2004

to 2004

• Greeted patients, collected co-pays, vitals, venipuncture, EKG, room preparation for medical procedures,

referrals, specimen collection, hospital admitting, and on line insurance verification

EDUCATION

Accounting

Strayer University - Roswell, GA

2012

Certificate in Medical Assistant

Florida Career College Hialeah - Hialeah, FL

2004

Certificate in Medical Coding

Technical Career Institute Miami - Miami, FL

2002

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