Quality Control
Resume:
JUAN MOISES CUESTA
**** * ******* ***, **** Worth, Fl 33460
************@*****.***
SUMMAR Industrial engineer trained to find ways to eliminate wastefulness in production or services processes, and to devise efficient ways to
use workers, machines, materials, information, and energy to make a product or to provide a service with the best quality
Y
EXPERIE LEARNING SPECIALIST - PALM BEACH STATE COLLEGE - BOCA RATON, FL
NCE 08/2013- Current
• IMPROVED THE QUALITY OF THE TUTORING BY EFFECTIVELY TRAINING TUTORS IN
CALCULUS AND STATISTICS
• CREATED AN INTERACTIVE EXCEL APPLICATION TO INCREASE THE EFFICIENCY OF
COLLECTING AND RECORDING WORK FLOW DATA
• ASSISTED STUDENTS TO REACH THEIR DESIRE GRADE IN MATH AND EXCEL WITH
STATISTICS
PROJECT COORDINATOR ASSISTANT - WATCHTOWER - PATTERSON, NY
06/2006-10/2012
• Contributed to the success of a project of over 298 yearly conventions in over 15 languages throughout all USA
territories and Turk and Caicos.
• Assisted in the coordination and logistic of the arrangements for the nearly 59 assignments per conventions,
reducing the amount of personnel required and meeting the deadlines in time.
• Coordinator, Laundry- Watchtower, We increased the efficiency of the work flow reducing the process from 9
hours to 7. Improved quality of production and effectively coordinated the operation of a team of about 12
workers
HELP DESK/ TECHNICAL SUPPORT – ENVIOS RD DDC CORP- NEW YORK, NY
4/2004 - 06/2006
• Reduced the call volume by creating an easy to read user manual including most common problems and how to
troubleshoot it
• Thousands of dollars in savings for the company by recycling and improving the condition of the company used
equipment
• We achieved faster quality service time by installing and troubleshooting a new software remotely
QUALITY CONTROL INTERN - ETHICAL PHARMACEUTICAL- DOMINICAN REPUBLIC
7/2001 – 01/2002
• Coordinated and surveyed the encapsulated do packing line for pharmaceutical pills for quality analysis, then
submitted the reports to the overseer
PROFESSOR ASSISTANT - UASD UNIVERSITY –DOMINICAN REPUBLIC
7/2001 – 01/2002
• Mathematic Methods for Engineers, Calculus and Trigonometry.
• Supplemental instruction along with the professor, evaluate 30% of final grades.
EDUCATI UASD UNIVERSITY – SANTO DOMINGO, DOMINICAN REPUBLIC – BS INDUSTRIAL ENGINEERING
ON Honor Graduate: Cum Laude, GPA 3.6
SKILLS & • MS Office (Word, Excel, PowerPoint, SharePoint, Publisher), AutoCAD
ABIL
• Spanish, Portuguese (Fluent)
ITIE
S • Telephone Answering 12-lines, Data Entry 49WPM
• Quality Control Tools & Statistics Windows OS
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