Medical Front Desk

Towanda Buchanan

Orange, NJ

***************@*****.*** - 973-***-****

To secure a position with a reputable organization that will use my technical skills and experience fully.

Authorized to work in the US for any employer

WORK EXPERIENCE

Front Desk Administrator

Center For Dermatology - Florham Park, NJ - 2006 to 2014

• Confirmations calls for upcoming appointments.

• Closing of daily activity reports..

• Serve as the first line of communication between the doctors and the patients.

• Responsible for keeping, updating and maintaining records by getting the correct information from patient..

• Obtains account verifications of Medicare, Blue Cross and Blue Shield and other various insurances.

• Handling incoming and outgoing mail and distribute to the property party

• Composing spreadsheets, word-processing and other programs relevant to the medical practice.

• Heavy phone management by answering and directing calls to the proper party.

• Heavy scheduling and calendar management of patients' appointments and doctors daily schedules,.

• Pulling and preparing patients charts for previous active day.

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Clinical Receptionist

Medical Imaging Center of The Oranges - West Orange, NJ - 1995 to 2006

Registrations of patient and telephone contacts.

• Checks and verify insurance coverage of patients and obtain copies of insurance cards and received co-

payments from them.

• Schedules office appointments and procedures for patient and makes confirmation calls.

• Obtains account verifications of Workmen's Compensation, PIP, and various HMO insurance coverage with

referred physician and attorney offices.

• Assists with technicians when needed.

Orthopedic Surgeon

Dr. Richard Bioardo - West Orange, NJ - 1992 to 1995

Billing Office Clerk

•Assists patients regarding billing account status.

•Enters new patient's information and post payments into office system.

•Obtains account verifications of All insurance coverage and process forms.

•Maintains billing account correspondence and memos in filing system.

•Performs related duties as required.

Claims Technical Representative

Rasmussen Agency - East Orange, NJ - 1985 to 1992

Heavy telephone contacts with clients, physicians and attorneys.

• Process temporary medical disability checks.

• Inputs data of Workmen's Compensation claims into office system.

• Composes formal letters and memos.

EDUCATION

certified medical secretary in Medical Secretary

Empire Technical School - East Orange, NJ

1991

SKILLS

Microsoft Word, Excel, Medisoft, ADS Medical Software, Macpractice software, Emma and Scanning

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