Human Resources Resource
Resume:
Kimberly Groff Alexander; SPHR, SHRM SCP
Grifton, NC 28530
Mobile: 215-***-****
******.*********@*****.***
SUMMARY: Results-driven Senior Human Resources Business Partner with
proven leadership and communication skills. Extensive
experience in human resources and operations in entrepreneurial,
empowered cultures. Strong background in strategic planning for
start-up, turn-around organizations and growth organizations.
Solid record of team building and creating positive results on
the P/L. Success in diverse industries, including but not
limited to transportation, environmental services,
manufacturing, pharmaceutical, market research, banking, retail,
software development and education non-profits.
. Organization & Culture Development . Recruiting &
Retention
. Business Acumen . Customer Service Focus
. Strategic Planning . Senior HR Generalist
EARLY . Grew start-up temporary staffing franchise, Snelling
Temporaries, to #3 in the country.
CAREER . Part of management team that lead turn-around of a bulk
transportation carrier, NuBulk
HIGHLIGHTS: Services.
. Chosen by Company President to be part of management team for
new start-up, Quala Systems, Inc., a national 24/7
environmental services operations.
PROFESSIONAL EDUCATIONWORKS, Philadelphia, PA (May 2011 -November 2014)
EXPERIENCE: Human Resources Director
Provide professional leadership and execution to the HR function
for this educational services non-profit organization. Serve on
organization's Board of Trustees.
. Lead transition from AmeriCorps members to part-time staff
resulting in a 200% growth to employee base.
. Provided strategic direction and execution of business
strategy resulting from a $2.5mm loss of funding.
. Formalized the HR function by creating processes and
procedures leading to higher efficiency and empowered
managers.
. Through targeted training changed organizational culture to
one of accountability and empowerment.
HUMAN RESOURCE CONSULTING, Newtown, PA (May 2008 - May 2011)
Independent Contractor
Act as Business Partner with Clients; provide consultation on the
value of human resources and its impact on the P/L.
. Performed, on a contract basis through Volt Workforce
Solutions, full life-cycle recruiting for all business units
of American Water Enterprises. Utilized the PeopleClick
applicant tracking system. Recruited for all levels of
personnel.
. Served in a temporary capacity as Director of Human Resources
for the company-owned international retail operations of LA
Weight Loss Franchise Company. Provided consultation and
service during the closing of centers in United States,
Puerto Rico and Canada.
. Developed Manager Training Seminar focusing on teambuilding,
empowerment and accountability for Strategic Growth Services.
. Served on a temporary basis as an HR Generalist for the PA
retail branches and assigned affiliates of Susquehanna Bank's
Delaware Valley Region. Provided human resource consultation
to assigned affiliates and divisions. Implemented recruiting
strategies and activities in order to increase pool of
qualified candidates; maintained e-Recruitment system.
TWC GROUP, A COMSYS COMPANY, Audubon, PA (November 2005 -
May 2008)
Human Resources Outsourcing Division (Formerly HR Impact)
HR Business Partner
Developed and implemented human resource strategy for a variety
of clients in the pharmaceutical, primary market research and
manufacturing industries.
. Decreased turnover rate at largest client ($30mm) from 25%
to 13% through effective retention strategy and corporate
culture change.
. Implemented recruiting plan to address 25% growth rate;
reduced time to hire by standardizing recruiting process.
. Championed Employer of Choice initiative; coordinated action
teams to tackle specific issues; implemented changes.
. Led members of senior management team through departmental
evaluation and gap analysis to identify appropriate action
plans.
. Supervised and mentored one HR Generalist whose primary
responsibilities were payroll and benefit administration.
FEMMEPHARMA, INC., Wayne, PA (January 2000 - May 2005)
Assistant Vice President, Corporate Communications/Investor Relations
Developed and implemented Public Relations strategy for this
late stage pharmaceutical company. Coordinated fundraising
efforts.
. Created PR results which increased attention toward
Company's flagship product and contributed to its divestiture
for $25MM.
. Developed Corporate Profile targeted to venture capital
community and potential pharmaceutical partners.
TEAM HR SOLUTIONS, INC., Wayne, PA (September 1997 - December
1999)
Vice President, Operations
Co-founder and 'hands-on' executive of this human resources
outsourcing company. Developed operations plan to service small
business in the home healthcare, pharmaceutical and software
industries through value-added human resource services.
. Recruited and developed team of 2 HR Generalists, one
recruiter and one payroll supervisor to support operations.
Created results oriented, empowered culture through
communication and incentive program.
. Serviced client base of 600+ employees.
. Evaluated and introduced new technology that improved
service levels and reduced cost.
CAREERMATCH, Newtown, PA (March 1996 - February 1998)
Owner
Responsible for all aspects of this human resource outsourcing
company specializing in full life cycle recruiting. Recruited
for wide positions, including operations management and sales
positions.
. Generated 100K+ revenues in first year of operation;
experienced 20% growth in year two.
. Secured contracts with strategic customers for tailored
recruiting assignments; coached customers on hiring and
recruiting needs.
CHEMICAL LEAMAN CORPORATION, Exton, PA (1990 - 1996)
Quala Systems, Inc. (1993 - 1996)
Sales Representative, (1995 - 1996); Marketing/Communications
Manager (1993 - 1995)
. Increased revenue in excess of 20% per year in a stagnant
market.
. Designed brand image; developed national advertising campaign
supporting value-added marketing plan while managing 200K
budget.
. Assisted in manager recruiting; led culture development for
new organization.
NuBulk Services, Inc. (1990 - 1993)
Employee Relations Manager
. Member of senior management team responsible for
establishing the mission and implementing strategies for
this $12mm turn-around national bulk transportation
company.
CERTIFICATIONS/ Senior Professional in Human Resources (SPHR), January
2008 (recertified January 2014)
EDUCATION: SHRM, SCP, March 2015
M.A., Industrial Psychology, Fairleigh Dickinson
University, Madison, NJ
B.A., Psychology, Shippensburg University, Shippensburg, PA
MEMBERSHIPS/ EducationWorks' Board of Trustee member 2011-2014
HONORS: Tri State Human Resource Management Association, Board
Member and Treasurer 2012-2104
Tri State Annual Conference Planning Committee Chair -2012
Society for Human Resource Management (SHRM)
Graduate Assistantship and Fellowship, Fairleigh Dickinson
University
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