Customer Service High School
Resume:
Work related to the field of Web Development and SEO,
MIS, Web Server Troubleshooting, Web Administration, PHP
and MySQL programming, Frontend and Backend Web Design,,
Graphic Design focused in crafting standards-compliant
websites, Ecommerce, UI Design, Website QA, Website
Project Management and Web programming, Computer
Education and Communications. Customer Service,
Coordinating, and Training.
Bachelor in Secondary Education, Major in Computer
ESCO Philippines - Business Partnership Program in South
Street 1 Changi, Singapore
August 14-16,2013 Web Development, SEO and SEM
Maintaing Web Development in the Server
Development of SEO/SEM Programming
GPhilippines (Google) August 03-04,2012
AIM (Asian Institute of Management Conference Center)
HTML5 and CSS3
Web Development 2012
SEO 2011 Trends
For Web Development (AIM)
SEO/SEM
YOU INC. Held at the University of Asia and the Pacific (
25th September 2010)
Branding You-becoming who you were meant to be
Career Development-finding and creating your life's work
YOU INC. Held at the University of Asia and the Pacific
(23rd October 2010)
Personal Money Management-effective membership
Functional Teams-understanding people in the workplace
Entrepreneurship Training (Feb 2008) Department of Trade
and Industry
PHP and MySQL Programming. INFORMATICS.
From November 2011 - February 2012
PHP and MYSQL Basic MFI Technological Institute
From: November 20, 2010-January 8,2011
Program Logic Formulation MFI Technological Institute
From: June 07-11,2010
TESDA Rizal Technological University
Basic Trouble shooting, Customer Service Representative
(CSR) Call Center, Speed Typing, and Introduction to Web
Design. From: February-April 2008.
Intevalue (December 04, 2014 to January 05, 2015)
Ayala Makati Avenue
Frontend Web Developer
Building website from scratch transferring PSD files to
HTML and CSS code.
Uploading updated webpage through SVN.
Copywriter Philippines (April 04,2014 to November
28,2014)
Web Developer
Handling Freddie Mac LP Account
Maintaining Encompass Software using VBasic 6.0
Uploading documents financial statement in Virtual Box
Connect works Group ( October 04, 2013 to April 04,2014)
Web Developer SEO/SEM
Uploading files in Domain server.
Handled varies of websites CMS, Wordpress.
Doing Front end website in Desktop and Mobile using
Bootstrap.
ESCO Philippines (August 01,2013 to September 6,2013)
Project based,
Mall of Asia
Web Developer 1/SEO/SEM Developer
Handled varies of websites DNET, CMS and Wordpress.
Maintaining Web Development through MYSQL and PHP
Copywriter Philippines (2012-present) as MIS Web Server /
Web Administrator/ SEO and WEB Development
Global City Innovative College, Fort Bonifacio, Taguig
(2011-2012)
MIS - Web Server Maintenance
MIS - Computer Troubleshooting and Maintenance
MIS - Documentation Inventory
MIS- Web Development and programming, PHP and MySQL
MIS - Web Design and Web Administrator
Copywriters Philippines (2005-2011) as Entrepreneur
Entrepreneur: Web Designer / Web Administrator
(2005-2011)
Part- time: Documenter / Lay-out design PUNLA Foundation
(2010)
Web Design: Proficient in HTML, CSS, PHP and MySQL
programming for Web Design. Integration of Web Design to
different browsers, migration of web design to Word
Press.
Computer Literate: Adept in preparing and handling
computer-media presentations, which are being used for
education, training, lecture, and advertising. Computer
Programs used are the following - HTML, CSS, PHP and
MySQL, Dreamweaver, Adobe Photoshop, MS Power Point,
MSWord, Excel.
HP-Hewlett Packard, Makati City (2010)
SAP: Inventory and Client Call
World Wide Support Customer Service Specialist.
(2008-2010)
Deals with international clients,
Documents business transactions.
Outbound Call Agent and Customer Service,
Dental Transcriptionist (American English). Responsible
for encoding reports of dentists from the United States
Data Encoder and Verifier. Collecting all the necessary
data for the dentists using a database.
Researcher
FedEx Call Center Agent: Coordinating pic-up schedule in
the United States.
St. Jude Medical Hospital (2005-2006) Coordinator and
Building Administrator
Coordinator. Responsible for the smooth flow of
activities in the Dental Department and Maxillofacial
Oral Surgery and Implantology Center by coordinating with
its own staff and the staff of the hospital, coordinates
with the Consultants with regards to schedule and
patient's cases, and coordinates with the Admitting
Officer regarding the computation of dental fee charges.
Events Coordinator: Prepares scheduled meetings, seminars
and special events set by the Office in coordination with
the Support Services Chief (venue of meeting, equipment
needed, refreshment, food, pertinent documents).
Customer Service and Cashiering Services coordinates with
the VP for Operations regarding financial obligations,
collects fees of Dental Residents and payment of
patients; collects dues for the use of dental equipment
and supplies. Prepares appropriate payments/honorarium
for guest speakers.
Deals and discusses with the customers/patients with
regards to services provided by the Dental Department and
Problems of Patients with regards to Billing.
Executive Secretary to the Director of St. Jude Hospital.
Equitable-PCI Bank (2005-2006)
Receives clients and attend to their needs, records
outgoing checks. Organizes flow of clients.
Other Work Experiences:
Teaching Experience:
Educator Volunteer for 3 years
In-Campus Teaching (HTML) for 6 months, Rizal
Technological University
Off-Campus Teaching (HTML) for 6 months, Mandaluyong
Science High School.
Trainer
Involved in the organization in directing School
Theatrical Plays for several years and Modern Dance
Instructor for several years.
2001-2005 College: Rizal
Technological University Mandaluyong City, Bachelor in
Secondary Education, Major in Computer
1997-2001 High School: Jose Rizal
University Mandaluyong
City
1991-1997 Elementary:Jose Rizal
University Mandaluyong
City
July 2010- (Current Entrepreneur) Copywriting Philippines
On-line marketing / Web Administrator and Designer /
Documentor/ Lay-out Design
April 2008-June 2010 World Wide Support Inc. (American
Company)
Dental Transcription / Data Encoder and Verifier / FedEx
Call Center Agent
November-February 2008 Philippines Long Distance
Telephone PLDT
Admin Assistant
June-October 2007 Smart Communications Admin Assistant
October 2005- May 10, 2006 St. Jude Hospital, Sampaloc,
Manila
Medical Director's Executive Secretary and Clinical
Coordinator, Dental Aide, Customer Service, Events
Coordinator
2005-September 2006 Equitable-PCI Bank Makati City
Cashiering Services, Customer Services, Executive
Secretary
SY2004-2005 Rizal Technological University
Mandaluyong City
June to October 2004, High School Teacher, In-Campus
Teaching, taught First Year High School Students.
SY 2004-2005 Mandaluyong Science High
School Mandaluyong City
November 2004 - April 2005 High School Teacher, taught
Fourth Year
High School
SY 2003-2005 Rizal Technological
University Mandaluyong City
Theatrical Play - Miss Saigon Excerpts.
2004-2005 Modern Dance Instructor
Mandaluyong City
Techno, Street Dancing, R&B etc.
1994-2001 Acting in Theatrical
Plays
(Sound of Music, Rama and Sita, Miss Saigon, and Buhay ni
Rizal.
Sports: Badminton, Basketball, Table Tennis and Swimming.
Mr. Jayson Yu Mr. Lim Lay Yew
CEO Chairman
PhilOnline ESCO Global Headquarters
091********-** Changi South Street 1
Singapore
Mobile: +65 9737 3603
Mr. Justin Villano
Computer Engineer Mr. Rodolfo L. Bola os
5805400 Comptroller
Zenco Footstep, Inc.
Cor. Juan Luna Sts. Binondo,
Manila.
2420442
**************@*****.***
Female, Married, 30 years old, 120 lbs., height 5'2, good physical
condition.
Melanie Queenie Ty Bola os
POSITION APPLIED FOR
Educational Attainment
Short Courses
Attended
Seminars
Attended
Summary of Work Experience
Academic Background
Work
History
Additional
Skills
References
Websites
Primepeople Cooperative Philippines
http://www.primepeoplecooperative.com
CMDINTL Hawaii
http://www.cmdintl.com/
Ian Mattoch Hawaii
http://www.ianmattoch.com
Escoglobal Singapore Website
http://www.escoglobal.com/
Ushijima Website Hawaii
http://usharch.com/
Hawaiihomeownership
www.hihomeownership.org
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