Customer Service Medical

Karim A. Khoja

**** ** *** *** ***. *** / Miami, FL 33193 / 305-***-**** / **********@*****.***

Objective

Hard-working, ambitious and experienced administration and general office professional with, seeks a

position with which to use my experience as part of a team of dedicated professionals who committed to the

highest levels of customer service and efficiency

Profile

• Excellent computer and technology skills, with full proficiency in the entire Microsoft Office suite

(Word, Excel, Access, PowerPoint, etc.) as well as industry specific software programs used to transcribe

and electronically file records; able to learn and apply new technology and software quickly and easily

• Compassionate, committed and responsible, with a history of community service and an honest desire

to work with people in order to make the world a better place

• Outstanding training and experience, with over two and a half years of specialized training and

internships for prestigious general and medical offices in South Florida, with exceptionally good

feedback and excellent references from patients, doctors and administrators that I have worked with

Experience

Office Clerk (Temporary) / Miami-Dade School Board November 2014 to December 2014

• Utilized excellent organizational, computer and customer service skills in a temporary administrative position

taken to gain hands-on experience in a busy municipal office

Lab Assistant / Broward College; Pembroke Pines, FL August 2012 to April 2014

• Began working in administrative services, developing excellent customer service and organizational skills

delivering interdepartmental mail, giving directions to students, faculty, etc before being promoted this year to

the position of Lab Assistant; help instructors prepare for labs, and also mentor/tutor coach students having

difficulties with computers, business-related course work and/or their computer lab assignments

Education, Certifications

Broward College; Pembroke Pines, FL

Major: Radiology Tech

AS Degree Candidate (2015)

Miami Lakes Educational Center, Miami, FL

Medical Assisting Certification (2012)

Felix Varela Sr. High, Miami, FL

High School Diploma, General Studies (2009)

Medical Internships

Dr. Mosbah Chehab, MD; Internal Medicine / Hospice Care (Nov 2011 to June 2012)

Dr. Kayvan Amini, DO; MD – Cardiologist / Internal Medicine (Dec 2011 to June 2012)

North Dade Health Center- Jackson Hospital, Miami, FL (Aug 2011- Oct 2011)

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Vital Signs Charting Medical Terminology

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Charting/Medical Terminology Customer Service

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Electronic Medical Records Reception/Scheduling

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Check in/out Answering Phones

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Faxing/Printing/Auditing Transportation of Patients

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Making Appointments Laboratory/Phlebotomy

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Phlebotomy & Injections Equipment Care & Sterilization

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CPR Certified EKG Monitoring & Interpretation

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